Business Development – Community Engagement Coordinator
Chrysalis
full-time
Posted on:
Location Type: Hybrid
Location: Santa Monica • California • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $27 per hour
Job Level
JuniorMid-Level
About the role
- Consult with clients referred from Chrysalis’ Employment Specialists about their employment goals, facilitating appropriate matches with job opportunities, job fairs, and hiring events.
- Facilitate client applications, coordinate interviews, prepare clients appropriately, and provide detailed follow-up services.
- Capture accurate data on all services provided to clients.
- Manage and maintain accurate records for hiring and community partners.
- Provide exceptional customer service to internal and external stakeholders.
- Assist with prospecting for new employer partners.
- Coordinate participation in community events and meetings to recruit clients and build partnerships.
- Enter new accounts/partners into Salesforce database and maintain accurate information.
- Maintain consistent contact with clients and partners through various channels.
- Collaborate with key partners to coordinate outreach strategy and activities.
- Provide timely updates to the Client Services team(s) regarding job opportunities and outcomes.
- Organize and support ongoing job opportunities/training, hiring events, etc.
- Provide up-to-date information about resource availability.
- Develop and maintain a user-friendly database of resource information.
- Research and identify community events, organizations, and resources useful to both clients and staff.
Requirements
- 2+ years of customer service, program, and/or administrative experience.
- Experience working with individuals who have been affected by the criminal justice system and/or individuals who have experienced homelessness preferred.
- Passion for the Chrysalis’ Mission.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and prioritize tasks effectively.
- Ability to interact with clients, colleagues, partners from various cultures and lifestyles with diplomacy and tact.
- Proficiency in MS Office suite, Salesforce, and Google suite.
- Experience in community engagement and outreach preferred.
- Bilingual (English and Spanish) REQUIRED.
- Flexibility regarding scheduling and prioritization of tasks.
- Maintain confidential information and exercise discretion.
- Ability to work occasional evenings and weekends.
- Valid driver’s license and reliable transportation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceadministrative experiencecommunity engagementoutreachdata managementrecord keepingdatabase managementbilingualMS OfficeSalesforce
Soft skills
verbal communicationwritten communicationorganizational skillsattention to detailindependencetask prioritizationdiplomacytactflexibilitydiscretion
Certifications
valid driver's license