Salary
💰 $220,000 - $250,000 per year
Tech Stack
Distributed Systems
About the role
- Partner with product manager, UX designer, and engineering leaders to nurture a culture of experimentation and disciplined incremental delivery.
- Learn the product, observability market, and customer needs to contribute to product, prioritization, and design decisions.
- Support engineers to own customer and business problems with strategic guidance.
- Develop feedback loops with stakeholders including sales, account management, and support to align output with desired outcomes.
- Balance work across individual contributors and create a healthy team environment.
- Support and develop a team of engineers through feedback, coaching, and performance management.
- Identify and remove impediments to foster team efficiency.
- Be accountable for the reliability and performance of the team’s systems in production; ensure team has focus, tools, and processes to meet reliability standards.
- Collaborate with other engineering and product leaders on organizational initiatives and partner with sister teams to deliver shared goals.
- In first three months: learn platform, team roadmap, customers, tech stack, engineering practices; build relationships; manage direct reports, planning and execution.
Requirements
- Experience partnering with product and design to make key decisions based on a strong knowledge of your customers.
- Skills in setting up engineers for success on product development teams.
- Experience coaching and developing software engineers of varied backgrounds and levels.
- Ability to clarify ambiguous requirements and evolve them into actionable plans, driving team alignment and accountability.
- Empathy and an understanding of how to support engineers to do their best work.
- Ability to establish and change processes to empower the team to achieve their goals.
- A high level of organization and the ability to manage multiple ambitious, concurrent projects from initial concept through delivery and production support.
- Familiarity with enterprise software and software as a service.
- Strong background in partnering with recruiting, making hiring decisions and closing hires, and building a diverse and inclusive team.