Patient Flow Analyst

ChristianaCare

Epic Grand Central Patient Flow Analyst optimizing bed management and patient movement for ChristianaCare, a major Mid-Atlantic healthcare provider. Configuring workflows, testing systems, training users, and supporting implementation delivery.

Posted 8/5/2026full-timeWilmington • 🇺🇸 United StatesJuniorMid-Level💰 $85,862 - $137,384 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in implementing and configuring the Epic Grand Central Patient Flow module, with a strong focus on workflow analysis, customization, and compliance with healthcare regulations. Proficient in training end-users and collaborating with clinical and IT teams to enhance patient flow processes.

Highest-signal resume keywords

Epic Grand Central ImplementationWorkflow AnalysisPatient Flow ProcessesEpic Grand Central CertificationTraining and Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic SystemsEHR PlatformsTest Plan DevelopmentSystem ConfigurationDocumentation Creation

Soft Skills

CollaborationCommunicationProblem-Solving

Tools & Technologies

Epic Grand Central Module

Certifications & Qualifications

Epic Grand Central Certification

Industry Keywords

Healthcare RegulationsPatient FlowEnvironmental ServicesTransportTransfer Center

About the role

Key responsibilities & impact

Lead implementation and configuration of the Epic Grand Central Patient Flow module, including bed management, environmental services, transport, and transfer center
Conduct workflow analysis to understand current processes and identify improvement opportunities using Epic
Customize the Epic Grand Central Patient Flow module to meet clinical and operational requirements
Develop and execute comprehensive test plans to validate module functionality and performance
Provide training and support to physicians, nurses, administrative staff, and other end-users
Troubleshoot and resolve issues with IT and clinical teams
Create and maintain documentation of system configurations, workflows, and training materials
Collaborate with IT, clinical staff, project managers, Epic representatives, the organization, and end-users to deliver projects and meet business needs
Hold weekly communications covering deliverable status, risks, budget, and upcoming milestones
Apply best practices and methodologies for Epic implementations while ensuring compliance with healthcare regulations and standards

Requirements

What you’ll need

Bachelor’s degree in healthcare, Information Technology, or a related field preferred
2–3 years of experience working with Epic systems or a similar EHR platform required
High School diploma with 5 years of related experience may be considered in lieu of a bachelor’s degree
Nursing background preferred
Strong non-clinical analysts with demonstrated proficiency in patient flow processes will also be considered
Epic Grand Central certification preferred; if not certified, must become Epic certified
Applicants must be currently authorized to work in the United States
ChristianaCare will not sponsor applicants for an employment visa now or in the future
Must be within a commutable distance of the Wilmington, Delaware worksite

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Two retirement planning offerings, including 403(b) with company contributions
Generous paid time off with annual rollover and opportunities to cash out
12-week paid parental leave
Tuition assistance
Annual membership to care.com
Access to backup care services for dependents through Care@Work
Retirement planning services
Financial mentor
Fitness and wellness reimbursement
Discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and more
Employee assistance program