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Director Claims Management
ChristianaCareDirector of Claims Management at ChristianaCare leading liability claims' lifecycle and strategic litigation decisions. Collaborating with leadership to minimize risk while supporting patient care initiatives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full lifecycle of professional and general liability claims, with a strong focus on litigation strategy, compliance, and risk management. Proven ability to lead teams, collaborate with various stakeholders, and present complex analyses to executive leadership.
Highest-signal resume keywords
Claims ManagementLitigation ManagementLeadership ExperienceNegotiation SkillsHealthcare Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims Lifecycle ManagementLitigation Strategy DevelopmentComplex Claims InvestigationReserve AnalysisLoss Projections
Soft Skills
Business JudgmentStrategic Decision-Making
Certifications & Qualifications
CPCUARM
Industry Keywords
Healthcare LiabilityInsurance Reporting RequirementsCaptive Insurance ProgramsReinsuranceLondon Insurance Market
About the role
Key responsibilities & impact- Lead the full lifecycle of professional and general liability claims from intake through resolution
- Direct and mentor a team of Claims Specialists and litigation support professionals
- Partner with outside defense counsel to develop litigation strategy, manage legal spend, and achieve favorable outcomes
- Collaborate with Risk Management, Finance, executive leadership, insurance carriers, brokers, consultants, and actuaries on claims strategy, reserve analyses, and loss projections
- Guide complex claims investigations while identifying opportunities for early resolution and cost containment
- Present claims trends, reserve analyses, and litigation metrics to executive leadership and Board committees
- Support enterprise initiatives focused on patient safety, risk reduction, and continuous process improvement
- Ensure compliance with insurance reporting requirements and contractual obligations
Requirements
What you’ll need- Bachelor’s degree required; Juris Doctor (JD) strongly preferred
- Seven or more years of progressive experience in claims management, litigation management, or healthcare liability
- Experience managing outside defense counsel, insurance carriers, brokers, and complex litigation
- Demonstrated leadership experience managing professional teams
- Strong business judgment, negotiation, and strategic decision-making skills
- Healthcare experience strongly preferred
- CPCU, ARM, or other insurance/risk management designation
- Experience with captive insurance programs or reinsurance
- Familiarity with the London insurance market
Benefits
Comp & perks- Annual incentive bonus
- Annual membership to care.com
- Access to backup care services for dependents through Care@Work
- Retirement planning services
- Financial coaching
- Fitness and wellness reimbursement
- Great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
- Medical/dental/vision benefits available on first day of employment
- Two different mechanisms toward planning for retirement: a 403(b) and a defined contribution plan