Employee Relations Specialist

ChristianaCare

Employee Relations Specialist fostering positive work environments at ChristianaCare. Managing employee grievances, compliance, and workplace practices in a dynamic healthcare organization.

Posted 5/28/2026full-timeWilmington • 🇺🇸 United StatesJuniorMid-Level💰 $73,611 - $117,790 per yearWebsite

About the role

Key responsibilities & impact

Serve as a point of contact for employee inquiries and concerns related to workplace policies, procedures, and practices.
Provide guidance and support to managers and employees on performance management, disciplinary actions, and conflict resolution.
Mediate and resolve employee disputes and grievances in a fair and impartial manner.
Develop and implement strategies to improve employee morale and engagement.
Collaborates with operational management to achieve Christiana Care business objectives such as change leadership and retention initiatives.
Conduct thorough and impartial investigations into employee complaints, including allegations of harassment, discrimination, and policy violations.
Prepare detailed investigation reports and recommend appropriate corrective actions.
Ensure compliance with all applicable federal, state, and local labor laws and regulations.
Maintain accurate and confidential employee records.
Conduct exit interviews, and analyze the data for trends and improvement opportunities.
Develop, revise, and communicate employee relations policies and procedures.

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, or a related field or higher required.
2 years of experience in employee relations, human resources, or a related field.
SHRM-CP or PHR certification preferred.

Benefits

Comp & perks

Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions
Generous paid time off with annual roll-over and opportunities to cash out
12-week paid parental leave
Incredible Work/Life benefits including annual membership to care.com
Access to backup care services for dependents through Care@Work
Retirement planning services
Financial coaching
Fitness and wellness reimbursement
Great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

performance managementconflict resolutioninvestigation reportingemployee relations policiesdata analysis

Soft Skills

communicationmediationproblem-solvingcollaborationimpartiality

Certifications

SHRM-CPPHR