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ChristianaCare

Revenue Cycle Manager – Physician Billing

ChristianaCare

Revenue Cycle Manager overseeing Physician Billing operations at ChristianaCare. Managing billing processes, team performance, and compliance within a leading healthcare provider in the Mid-Atlantic region.

Posted 4/22/2026full-timeWilmington • 🇺🇸 United StatesMid-LevelSenior💰 $79,497 - $127,212 per yearWebsite

About the role

Key responsibilities & impact
  • Oversee the daily activities of the Physician Billing operation.
  • Ensure accurate and compliant billing using knowledge of revenue cycle principles.
  • Manage daily duties related to pre-bill editing, claims management, AR follow-up, denial management, employee education, training, and compliance controls.
  • Review detailed monthly dashboard reports for each entity, including AR balances, denial trends and key performance indicators.
  • Collaborate with other billing managers, CCHS department managers, executive leadership, and outside agencies regarding identification of issues and resolution.
  • Monitor caregiver productivity and performance, providing feedback and taking appropriate action when necessary.
  • File appeals as needed with third party payers and other external agencies.
  • Recognize and resolve issues pertaining to contracts and improper billing procedures.
  • Build and maintain relationships with payer provider representatives to ensure proper claim processing.
  • Maintain comprehensive knowledge of regulatory requirements related to third party billing rules.
  • Respond to inquiries regarding CMS policies, third party payer guidelines, and billing department protocols.

Requirements

What you’ll need
  • Bachelor’s Degree in Health Care Administration, Accounting, or Business
  • Certified Professional Coder (CPC) preferred
  • Soarian Financials/Millennium experience preferred
  • Five years of physician/medical collections experience with at least three years in a progressive management role
  • Must have extensive 1500/837p billing experience
  • Must have proven experience with HMO, PPO, and governmental insurance plans’ payer rules and contractual language.

Benefits

Comp & perks
  • health insurance
  • paid time off
  • retirement
  • employee assistance program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
billingclaims managementAR follow-updenial managementpre-bill editingrevenue cycle principles1500/837p billingHMO payer rulesPPO payer rulesgovernmental insurance plans
Soft Skills
leadershipcollaborationproblem-solvingcommunicationemployee educationfeedbackrelationship buildingmonitoring performancetrainingissue resolution
Certifications
Bachelor’s Degree in Health Care AdministrationBachelor’s Degree in AccountingBachelor’s Degree in BusinessCertified Professional Coder (CPC)