Member Advocate – Negotiator

Christian Care Ministry

Member Advocate Negotiator collaborating with Member Bill Advocate to resolve balance bills for Christian Care Ministry. Engaging negotiation on behalf of members with healthcare providers.

Posted 6/29/2026full-timeOrlando • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $66,500 - $90,500 per yearWebsite

About the role

Key responsibilities & impact

The Member Advocate Negotiator works in close partnership with the Member Bill Advocate to resolve balance bills by engaging and negotiating directly with the provider or facility that issued the bill to the member.
The Negotiator applies knowledge of Medicare reimbursement rates, market benchmarks, payer-provider fee schedules to anchor and advance negotiations toward a settlement that protects the member from unexpected out-of-network charges.
The role owns the full negotiation lifecycle from case assignment through settlement execution and case closure.
At lower activation scenarios, the Negotiator’s significant spare capacity supports provider contracting and network analytics.
Hand back to the Member Advocate at settlement for member confirmation, CSAT capture, and case closure in the case management system.

Requirements

What you’ll need

Bachelor’s degree in healthcare administration, Business, or Finance, required; combination of education or equivalent experience may satisfy this requirement
3+ years of experience in healthcare payment negotiation, provider contracting, or provider relations, required
Demonstrated experience negotiating directly with hospitals, facilities, or physicians’ groups required
Experiencing operating within or alongside a delegated payment-integrity / provider dispute vendor relationship a strong plus
Familiarity with healthcare sharing models and shared-eligibility determinations a plus
Prior experience handling third-part arbitration filings and working with managed care contracts preferred

Benefits

Comp & perks

100% paid Medical for employees/99% for family
Generous employer Health Savings Account (HSA) contributions
Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
6 weeks of paid parental leave (for both mom and dad)
Dental - two plans to choose from
Vision
Short-term Disability
Accident, Critical Illness, Hospital Indemnity
401(k) – up to 4% match on ROTH or Traditional contributions
Generous paid-time off and 11 paid holidays
Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
Employee Assistance Program including no cost, in-person mental health visits and employee discounts
Monetary Anniversary Awards Program
Monetary Birthday Awards
Tuition Reimbursement Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

NegotiationProvider RelationsMarket BenchmarksFee SchedulesThird-Party Arbitration FilingsManaged Care Contracts

Soft Skills

CommunicationProblem-SolvingCollaboration