Christ Juweliere und Uhrmacher seit 1863 GmbH

Service Administrator — Goldsmithing

Christ Juweliere und Uhrmacher seit 1863 GmbH

full-time

Posted on:

Location Type: Office

Location: Hamburg • Germany

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About the role

  • Receiving and processing warranty and repair cases (visual and quality inspections)
  • Telephone communication and consultation with customers
  • Preparing and following up on cost estimates
  • Entering and managing warranty and repair cases in the CHRIST Repair Service software
  • Final inspection of warranty and repair cases
  • Technical point of contact for the sales team regarding repairs

Requirements

  • Solid knowledge of gold and silver jewelry repair
  • Completed vocational training as a goldsmith (advantage) or equivalent qualifications
  • Relevant professional experience in a comparable or technically related position
  • Strong customer service orientation when dealing with clients
Benefits
  • Bike leasing for your preferred bicycle: Stay mobile and environmentally friendly with our bike leasing program — ideal for commuters and leisure cyclists.
  • Diverse training opportunities: Take advantage of our extensive e-learning and training programs to continuously develop your skills.
  • Attractive discounts on our product range: Receive special conditions on our unique jewelry and watch collections — an exclusive team benefit.
  • Corporate Benefits: Access great discounts and special offers from a variety of partner companies.
  • Flexible working time models: Our flexible scheduling options allow you to balance work and personal life and support compatibility of career and family life.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
jewelry repairvisual inspectionquality inspectioncost estimationcase management
Soft skills
customer service orientationcommunicationconsultation
Certifications
vocational training as a goldsmith