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Senior Revenue Operations Manager
ChowNowRevenue Operations Manager designing and optimizing revenue operations for ChowNow's growth. Leading cross-functional initiatives across Sales, Partnerships, Marketing, and Customer Success.
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- The Revenue Operations Manager is responsible for designing, scaling, and optimizing the end-to-end revenue engine across Sales, Partnerships, Marketing, and Customer Success.
- This role owns GTM systems, data, process, forecasting, and performance management to drive predictable revenue growth and operational efficiency.
- In this role, you will create and implement high quality reporting and insights to advise our internal stakeholders to make data-driven decisions.
- This role partners closely with Sales, Enablement, Partnerships, and Finance to ensure alignment across strategy, execution, and measurement while building scalable infrastructure for growth.
- This role is for a self-starter and problem solver with incredible ability to influence our organization and work cross-functionally with nearly all teams.
- We’re looking for a team player, who can think quickly on their feet, and navigate a rapidly growing organization to get things done at high velocity and with superb quality.
- This role reports directly to the Head of Revenue Operations and will not have any direct reports.
Requirements
What you’ll need- You have 6+ years of experience in Business/Sales/Revenue Operations with a track record of driving strategic decision-making with Sales, Marketing, CX, Enablement, and Partnerships.
- You drive automation to reduce manual work and improve speed-to-lead and pipeline hygiene.
- You have designed and maintained lead-to-cash workflows including routing, scoring, enrichment, and lifecycle management.
- You have owned and optimized top of funnel operations, including lead management, routing, scoring, attribution, campaign tracking, and funnel conversion performance.
- Partner closely with Marketing teams to execute, measure, and scale multi-channel campaigns.
- You are a strategic operator that can translate company growth strategy into operational execution: territory design, segmentation, forecasting rigor, compensation, funnel performance, systems architecture, and cross-functional alignment.
- You have advanced expertise in Microsoft Excel and proficiency in other Office tools, Google Suite, Salesforce and JIRA.
- You are organized and excellent at managing competing priorities and complex projects.
- You have experience working with large data sets, enterprise reporting and dashboards and data visualization tools such as Tableau, Mode and Looker.
- You have applied experience in data visualization and producing meaningful metrics for business operations.
- You have excellent analytical and systems-thinking approaches to problem solving, with a proven track record of matching team needs with actionable solutions.
- You are focused on results, a self-starter, and have demonstrated success in using analytics to drive the understanding, growth, and success of products, teams and organizations.
- You are an effective communicator to various audiences and frequently collaborate with cross functional teams.
- You have the capacity to remain flexible, adept at learning new tools and independently problem solve at high velocity and confidence.
Benefits
Comp & perks- Ongoing training and growth opportunities.
- A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
- Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business OperationsSales OperationsRevenue OperationsLead-to-Cash WorkflowsData VisualizationForecastingCampaign TrackingPipeline ManagementAnalytical SkillsSystems Architecture
Soft Skills
Problem SolvingInfluencingCross-Functional CollaborationOrganizational SkillsTime ManagementCommunicationTeam PlayerSelf-StarterAdaptabilityResults-Oriented