ChowNow

Senior Technical Program Manager – Platform

ChowNow

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $149,450 - $195,375 per year

Job Level

Tech Stack

About the role

  • Partner with the Engineering Managers to plan product expansion roadmaps for platform engineering.
  • Lead end-to-end planning and delivery for complex cross-functional programs with clear goals, timelines, owners, and success metrics.
  • Partner with Principal Engineers, Staff Engineers, and senior engineering leadership to develop plans to scale our systems and services, and in some cases - help break our monolithic backend into multiple services.
  • Build and maintain program plans, RAID logs, status updates, and executive-ready communication materials.
  • Build consensus and deliver high-value outcomes.
  • Develop project plans across teams as needed within the Product and Engineering department (DevOps, IT, Product, Engineering, and QA), as well as cross-functional teams extending throughout the company.
  • Partner with project-specific stakeholders throughout the company to capture details and perform successful change management with third-party development partners.
  • Utilize lifecycle data to proactively raise risks and trade-off decisions to key stakeholders. Actively mitigate these with scope control and resourcing.
  • Identify and resolve all cross-organizational dependencies and potential blockers.
  • Ensure all status materials and roadmap documents are compiled, aggregated and complete and remain well-maintained.
  • Drive improvement and iteration on the platform engineering roadmap.
  • Facilitate iteration planning, progress tracking, retrospectives and reporting.
  • Develop key metrics to track the effectiveness of the distribution of work to third party partners.

Requirements

  • You have 5+ years of experience performing cross-functional technical project management, preferably in a startup environment.
  • You have 3+ years of experience managing or implementing an agile, scrum-based team of teams framework that influences a 50+ person engineering organization.
  • You understand and are passionate about all things platform engineering throughout an organization: best practices, testing, and training.
  • You have a deep understanding of end-to-end architecture and the software engineering life cycle.
  • You understand the basics of cloud infrastructure delivery and associated key metrics.
  • You have excellent leadership skills with superior written and verbal communication skills.
  • You like to solve problems and are always looking for ways to improve team performance.
  • You know how to keep teams organized and on track.
  • You are comfortable in fast-paced and complex environments.
Benefits
  • Expected Base Salary Range: $149,450 - $195,375 (depending on candidate location and experience)
  • Ongoing training and growth opportunities.
  • A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
  • Rock solid medical, dental, and vision plans.
  • Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
  • Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
  • 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
  • 401(k) Matching
  • Employer-contributing student loan assistance program or continuing education reimbursement program
  • Employee Stock Incentive Plan.
  • Pet insurance for your fur babies
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
  • Enough freedom to spread your wings while still holding you accountable.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cross-functional technical project managementagilescrumplatform engineeringend-to-end architecturesoftware engineering life cyclecloud infrastructure deliveryproject planningrisk managementchange management
Soft Skills
leadershipwritten communicationverbal communicationproblem-solvingteam organizationperformance improvementconsensus buildingstakeholder managementadaptabilityfacilitation