Consult with leadership team and product/engineering teams to drive new features and improve existing POS systems
Apply theoretical expertise and innovation to create or apply new technology to the product design
Train local operations teams to ensure they have the most current systems knowledge and follow best practices when servicing POS systems
Collect product feedback from local teams to improve testing and installation processes
Assign or schedule tasks to meet work priorities and goals
Meet with managers, vendors, clients and engineers to solicit cooperation and resolve problems
Design software for POS App products
Analyze key metrics such as defect rates, time to close issues, etc. to identify ways to improve operational efficiency and reduce systems related errors and problems
Conduct logical analyses of business, product, engineering, and other technical problems, formulating mathematical models of problems for solution
Evaluate project plans and proposals to assess feasibility issues
Consult with users, management, vendors, and technicians to determine computing needs and system requirements
Manage stakeholders from product, design, engineering, product marketing, sales, and operations, and collaborate with other product managers
Act as a trusted partner to stakeholders by proactively sharing progress, surfacing risks, gathering feedback and aligning outcomes with broader business goals
Collaborate with junior product managers by providing strategic ideas, feedback, and support to ensure alignment with team goals and product vision

Requirements

Must possess a Master’s Degree in Computer Science, Information Systems, Business Analytics or a related field
2 years of experience in the job offered or a related role
Experience with translating business goals into clear product goals and requirements
Experience with developing and articulating an organized product roadmap for product involvement
Experience with presenting product reports to peers, stakeholders, and senior management
Experience with extracting from product metrics using data analysis or points
Experience with making data-driven decisions for product development using data monitoring or visualization tool, like MS Excel Pivot tables, Mixpanel, or Tableau
Experience with using agile project management tools, like JIRA and Confluence
Experience with using prototype designing tools, like Figma, Sketch, and Adobe XD
Experience in the Point of Sale industry

Benefits

Medical, dental, and vision insurance
401(k)
100% employer-paid Short-Term Disability (STD)
100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
Company holidays
Birthday off
Paid Parental Leave
Flexible Paid Time Off (PTO)
Employee Assistance Program (EAP)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

data analysisproduct roadmap developmentdata-driven decision makingmathematical modelingsoftware designagile project management

Soft skills

stakeholder managementcollaborationproblem solvingcommunicationtraining

Certifications

Master’s Degree in Computer ScienceMaster’s Degree in Information SystemsMaster’s Degree in Business Analytics