Senior UX Researcher

Chorus Innovations

Senior UX Researcher leading research on product strategy and growth at Chorus Innovations. Shaping insights and influencing product decisions in a healthcare tech environment.

Posted 5/1/2026full-timeLong Beach • California • 🇺🇸 United StatesSenior💰 $140,000 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

Lead research on the most important product strategy, adoption, and growth questions tied to the forward-looking R&D priorities
Use current customers, prospective customers, and target market end users to validate roadmap bets, pressure-test concepts, and improve operational confidence
Identify the workflows, product gaps, and adoption barriers most likely to impact product-market fit, expansion potential, and long-term product value
Build and lead customer advisory boards and other lightweight advisory forums to keep Chorus close to strategic customers and inform roadmap, adoption, and expansion decisions over time
Translate research findings into clear recommendations that shape roadmap priorities, product direction, feature improvements, expansion opportunities, and go-to-market readiness
Build and strengthen research operations, including lightweight processes, tooling, repositories, participant sourcing approaches, and insight-sharing practices
Create the guidance, training, and guardrails that enable a continuous discovery culture for other teams
Build and maintain a searchable research knowledge base that makes past insights, patterns, and evidence easier for teams to find, reuse, and apply in future product, delivery, and GTM decisions

Requirements

What you’ll need

5+ years of UX research experience in B2B SaaS research environments
Strong expertise in qualitative, quantitative, and mixed-method research approaches
Experience using research to influence product strategy, roadmap direction, adoption, and growth outcomes
Ability to independently lead end-to-end research across ambiguous, high-priority problem spaces
Experience building research operations, processes, templates, and team standards to enable others to conduct light-weight research with greater quality and consistency
Strong communication and synthesis skills, with the ability to turn findings into clear product and business recommendations

Benefits

Comp & perks

Full medical, dental, vision and life insurance benefits
401K plan
Company stock options
Unlimited paid vacation
Performance bonuses
Company support for career and skill development
Fun company events and outings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX researchqualitative researchquantitative researchmixed-method researchproduct strategyroadmap developmentresearch operationsdata synthesislightweight research processescustomer advisory boards

Soft Skills

communication skillsleadershipproblem-solvingcollaborationstrategic thinkingadaptabilityinsight-sharingtrainingguidancecreativity