Chorus Innovations

IT Engineer

Chorus Innovations

full-time

Posted on:

Location Type: Hybrid

Location: Long Beach • California • 🇺🇸 United States

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Salary

💰 $95,000 - $110,000 per year

Job Level

Mid-LevelSenior

Tech Stack

MacOS

About the role

  • Serve as primary point of contact for support of staff computers, applications, and Identity management
  • Take ownership of IT tickets and drive issues to resolution
  • Manage onboarding and offboarding processes including hardware setup, access management, and license allocation
  • Work closely with Information Security to maintain device compliance and assist in incident response activities
  • Observe, propose, and implement processes aimed at increasing efficiency and reducing friction to provide the best possible service
  • Create a friendly, respectful, and reliable support environment for all Chorus employees so that IT is seen as a trusted partner that is sought out

Requirements

  • 3 to 5 years of experience in IT engineering, desktop support, or a similar technical role
  • Strong proficiency with macOS, including laptop setup, troubleshooting, and management through tools such as Apple Business Manager and Kandji
  • Experience supporting SSO and federated identity, with working knowledge of SAML and OIDC
  • Hands-on experience administering Google Workspace
  • Clear and patient communication skills, with the ability to explain technical concepts in an approachable way
  • Strong organizational skills with the ability to manage competing priorities and shift smoothly between tasks
  • A growth mindset and a genuine commitment to helping Chorus expand its impact on customers and the communities we serve
Benefits
  • Full medical, dental, vision and life insurance benefits
  • 401K matching
  • Company stock options
  • Unlimited paid vacation
  • Performance bonuses
  • Company support for career and skill development
  • Fun company events and outings

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT engineeringdesktop supportmacOSApple Business ManagerKandjiSSOfederated identitySAMLOIDCGoogle Workspace
Soft skills
communication skillsorganizational skillsgrowth mindsetproblem-solvingcustomer serviceteam collaborationadaptabilitypatienceapproachabilityefficiency improvement