Choice Translating, Inc.

Customer Support

• Deliver timely and effective assistance over the phone
• Use technology to identify opportunities and barriers and find efficient solutions
• Organize work information to ensure accuracy and completeness
• Collaborate and work in different capacities as a team and assist with quality assurance
• Take the initiative to find creative approaches that make each experience feel personal for all key players
• Look for ways to contribute to the ongoing improvement of clients, vendors, and team experience
• Track and report key performance metrics
• Opportunities to provide services such as interpreting, translating, and linguistic support

Customer Service Coordinator