Revenue Analyst

Choice Hotels International

Revenue Analyst optimizing revenue management systems and supporting onboarding for Choice Hotels' franchises across various platforms. Engaging with franchisees to enhance operational efficiency and performance.

Posted 7/6/2026full-timeArizona, Maryland, Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $65,698 - $77,292 per yearWebsite

About the role

Key responsibilities & impact

Support property-level configuration and optimization of revenue management systems through direct engagement with franchisees via tickets, email, phone, and virtual meetings, including analysis of system health and usage reporting
Lead onboarding and go-live support for ChoiceMAX, including configuration recommendations, system setup, training delivery for hotels, and facilitate educational training webinars for franchisees
Manage and escalate ChoiceNOW tickets to appropriate teams and support Franchisee Care with system-related escalations
Conduct system audits to ensure adherence to brand standards and identify opportunities for improved performance and compliance
Collaborate with RMS vendor IT teams to resolve system issues and implement solutions at the property level
Support ad hoc projects and initiatives within the Revenue Management team

Requirements

What you’ll need

Bachelor’s degree preferred or equivalent combination of education and relevant work experience
2+ years of progressive experience in revenue management, hotel operations, or travel industry distribution
Knowledge of hotel technology systems including RMS, PMS, CRS, and channel connectivity
Experience with IDeaS Elevate or ChoiceMAX revenue management systems (preferred)
Proficiency in data analysis and reporting tools (e.g., Excel or similar)

Benefits

Comp & perks

Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalysisSystem ConfigurationRevenue ManagementPerformance AuditingSystem Setup

Soft Skills

CollaborationCommunicationProblem-Solving