Project Director, Opening Services – Northeast Region

Choice Hotels International

Project Director managing multistage onboarding of hotel projects for Choice Hotels. Ensuring compliance, training, and operational development for successful hotel openings in the Northeast region.

Posted 5/19/2026full-timeRemote • New York • 🇺🇸 United StatesLead💰 $114,907 - $135,000 per yearWebsite

About the role

Key responsibilities & impact

Deliver new hotel openings with project management, training, operational development, milestone tracking, and single-point-of-contact service.
Perform onsite/virtual consultation throughout the various stages of the opening process.
Oversee the hotel onboarding progress to ensure compliance with brand standards, design requirements, Rules & Regulations, and enforce the Property Improvement Plan (PIP) as needed.
Guide owners using a range of onboarding tools, including the openings portal and Choice Connect, which offers helpful resources throughout the onboarding process.
Manage the hotel data migration into Choice’s PROP-EL tool for accurate distribution on Choice channels and third-party sites.
Enforce and monitor our franchisees to use Choice approved vendors and services during the purchasing stages prior to opening.
Oversee and track hotel consultations and openings to ensure brand design and PIP/new construction compliance, monitor PIP completion for timely conversion property openings, and serve as liaison between owners and CHI Architecture and Design on new construction or conversion requirements.
Aide owners on opening obstacles, sourcing issues, and provide expedited solutions to avoid delays in opening.
Implement pre-opening training programs by Choice so that both owners and hotel managers are familiar with Choice’s operational procedures.
Communicate to compliance committee if an opening needs an extension or a project is not moving forward.

Requirements

What you’ll need

5+ years of relevant experience, including extensive hotel operations
Bachelor's degree or equivalent years of experience
Strong organizational skills with the ability to manage multiple projects simultaneously
Ability to multitask and manage high stress complexities associated with project management and opening requirements
Must have strong customer service, training, consultation, and negotiating skills
Multi property experience a plus
Demonstrate proficiency in use and coaching of proprietary and industry technologies
Possess significant property and/or above-property-level hotel operations and sales/marketing experience
Proficient in Microsoft Office, Salesforce, Project Management tools
Ability to utilize AI tools
Requires excellent written and verbal communication skills

Benefits

Comp & perks

Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

hotel operationsproject managementdata migrationcompliance monitoringtraining program implementationcustomer serviceconsultationnegotiationmultitaskinguse of AI tools

Soft Skills

organizational skillsability to manage multiple projectshigh stress managementcommunication skillscoaching skills

Certifications

Bachelor's degree