Product Improvement Manager

Choice Hotels International

Product Improvement Manager responsible for developing Product Improvement Plans (PIPs) for hotels at Choice Hotels. Collaborating with various teams to ensure brand standards and quality are maintained, while managing renovation planning.

Posted 5/14/2026full-timeMaryland • 🇺🇸 United StatesMid-LevelSenior💰 $114,907 - $135,000 per yearWebsite

About the role

Key responsibilities & impact

Organize and schedule desktop and field‑based Product Improvement Plans (PIPs), clearly communicating timing, requirements, and expectations to all stakeholders
Evaluate hotel surroundings, building age, and physical condition to develop comprehensive renovation plans aligned with brand standards and guest experience expectations
Accurately assess and predict renovation scope of work required to achieve brand compliance and desired guest satisfaction outcomes
Maintain current knowledge of brand direction, standards, and physical plant requirements
Negotiate PIPs with licensees and internal stakeholders, balancing brand integrity with individual circumstances and approved concessions
Educate and support internal and external stakeholders on renovation requirements, timelines, and the value of compliance
Build and maintain strong working relationships with Franchise Development, Franchise Services, Owner & Portfolio Strategy teams, and licensees
Manage travel, budgets, and expense reporting in alignment with company policies and fiscal responsibility standards
Support administrative and cross‑functional initiatives as needed by the Product Improvement team

Requirements

What you’ll need

Bachelor’s degree or an equivalent combination of education and relevant work experience
Approximately 5+ years of experience in hotel operations, product improvement, renovations, or a related field
Strong negotiation, influencing, and stakeholder management skills
Working knowledge of architectural, design, and construction fundamentals as applied to hospitality environments
High attention to detail with the ability to manage multiple priorities independently in a fast‑paced environment
Strong verbal and written communication skills
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)

Benefits

Comp & perks

Health insurance
Dental coverage
Vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

hotel operationsproduct improvementrenovationsarchitectural fundamentalsdesign fundamentalsconstruction fundamentalsbudget managementexpense reportingcompliance standardsproject management

Soft Skills

negotiationinfluencingstakeholder managementattention to detailtime managementcommunicationrelationship buildingorganizational skillsindependent workcross-functional collaboration

Certifications

Bachelor's degree