Director of Customer Supply Chain

Chobani

Director of Customer Supply Chain at Chobani responsible for supply chain strategies and operational excellence. Leading a high-performing team while collaborating across various functions.

Posted 7/10/2026full-timeRemote • Texas • 🇺🇸 United StatesLead💰 $140,000 - $220,000 per yearWebsite

About the role

Key responsibilities & impact

Lead, coach, and develop a high-performing Customer Supply Chain organization
Develop and execute customer-specific supply chain strategies that improve service, availability, distribution, profitability, and long-term business growth across National Grocery & Club customers
Build collaborative relationships with customer supply chain organizations, Sales Leadership, and cross-functional business partners
Accountable for all customer supply chain activities
Champion cross-functional collaboration and serve as the commercial supply chain subject matter expert
Lead customer onboarding, distribution model changes, and network transitions
Drive supply-to-shelf execution through optimized order management, replenishment, fill rates, on-shelf availability (OSA), inventory optimization, and customer compliance
Partner with customers to improve inventory productivity through allocation strategies, vendor-managed inventory (VMI), shelf minimums, segmentation, and network optimization
Anticipate customer needs, emerging trends, risks, and opportunities
Establish standardized routines and processes to proactively manage product supply
Own customer scorecards and key performance metrics, including Fill Rate, OSA, In-Stock %, Inventory, Days of Supply (DOS), Order Compliance, Lead Time, and Forecast Accuracy
Develop executive dashboards, scorecards, and reports that provide visibility into customer performance

Requirements

What you’ll need

Bachelor's Degree or years of experience in combination with education
Minimum of 10+ years’ experience with CPG or food/beverage sector
Strong understanding of the customer facing supply chain function
Minimum 5 years prior people management experience
Strong cross-functional work experience
Proven track record of coaching and development leading teams
Excellent written and verbal communication skills
In depth/proven understanding of forecasting and inventory management within Customer Supply Chain is required
Perishable replenishment experience strongly preferred
Demonstrated ability to build meaningful and impactful internal/external relationships
Advanced Microsoft Office skills; with focus on Excel
Exposure to SAP BI preferred
Ability to work independently in a high-pressure, fast-moving environment
Ability to work in a collaborative team environment
Ability to successfully manage multiple projects and ad hoc requests
Must be attentive to detail and accuracy
Entrepreneurial spirit is a must

Benefits

Comp & perks

medical, dental, vision coverage
disability insurance
health savings account
flexible spending accounts
tuition reimbursement
401k match of 100% on up to 5% of eligible pay
fertility and childcare assistance
12 weeks of parental leave at full pay after six months of continuous employment
wellness resources, including employee assistance program, fitness discounts, wellness reimbursement, on-site gym access (certain locations), and monthly wellness newsletter
various types of paid time off including 120 hours of paid time off, 11 holidays, and paid volunteer time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Supply Chain Strategy DevelopmentOrder ManagementReplenishmentFill Rate OptimizationOn-Shelf Availability (OSA)Vendor-Managed Inventory (VMI)Data AnalysisPerformance Metrics ManagementForecast AccuracyPerishable Replenishment

Soft Skills

Coaching and DevelopmentCommunication SkillsRelationship BuildingAttention to DetailEntrepreneurial Spirit