Chip - your wealth app

Customer Success Manager

• Build, test, and deploy non-marketing communications in Braze.
• Act as the technical point-of-contact for all Braze requirements.
• Manage user permissions, attributes, and event data within Braze.
• Collaborate cross-functionally on integrations and requirements.
• Maintain rigorous QA and monitoring of live automations.
• Support service and incident escalations with CRM-related actions.
• Ensure data hygiene, deliverability, and compliance across all CRM operations.
• Educate and support colleagues on Braze tools and technical best practices.

CRM Operations Lead