Chinese American Service League

Workforce Development Specialist

Chinese American Service League

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $48,000 - $50,000 per year

About the role

  • Establish new partnerships and maintain strong relationships with employers to create employment opportunities for clients.
  • Identify client employment goals and match their skills and interests with suitable job openings, ensuring timely job placement.
  • Accompany clients to job interviews, providing support and assistance as needed.
  • Provide comprehensive employment consultation to clients, aligning their short-term employment and long-term career goals.
  • Develop and implement individualized pre-employment/pre-vocational training plans to enhance clients' job readiness.
  • Organize, implement, and conduct pre-employment workshops, creating and updating materials to meet clients' needs.
  • Enter client records and case notes into Salesforce in a timely manner, ensuring accurate and up-to-date documentation to support transparency and data-informed decision-making.
  • Conduct regular employment market studies to identify future employment trends and opportunities.
  • Present and promote program services at community events, conducting outreach and marketing efforts to expand program visibility.

Requirements

  • Associate degree required with 4+ years of workforce development, job placement, case management, or related experience
  • Bachelor’s degree in workforce development, human services, social work, education, or related field preferred
  • Strong interest in working with clients of all ages, demonstrating empathy and cultural sensitivity
  • Bilingual proficiency in spoken and written English and Chinese (Cantonese preferred, Mandarin and/or Toishanese a plus)
  • Demonstrates flexibility and adaptability in a dynamic environment, with the ability to adjust to changing client needs and program requirements.
  • Strong problem-solving skills, with the ability to think critically and find creative solutions to client challenges and service delivery obstacles.
  • Basic computer proficiency, including Microsoft 365 (Word, Excel), data entry and web navigation
  • Basic end-user level understanding and experience with Salesforce is a plus.
Benefits
  • Medical, Dental, and Vision Coverage
  • Retirement Plan
  • Generous Paid Time Off (PTO)
  • 11+ Paid Holidays, including Lunar New Year and Juneteenth
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • Life Insurance, AD&D, and Disability Coverage
  • Voluntary Worksite Benefits and Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program (EAP) for you and your household
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementjob placementemployment consultationpre-employment trainingjob readinessemployment market studiesdata entryproblem-solvingcritical thinking
Soft Skills
empathycultural sensitivityflexibilityadaptabilityclient relationship management
Certifications
Associate degreeBachelor’s degree in workforce developmentBachelor’s degree in human servicesBachelor’s degree in social workBachelor’s degree in education