Senior Program Manager, Strategy – Innovation

Chime

Strategic Initiatives Lead building future of member support experiences at Chime. Collaborating across teams to advocate for members and develop strategic initiatives.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $138,000 - $190,000 per yearWebsite

About the role

Key responsibilities & impact

Develop and implement cross-functional strategic initiatives to create and scale world-class support experiences for our members.
Perform analyses and conduct research to assess new opportunities and inform decision-making.
Effectively present insights and influence outcomes with Chime executives and key collaborators (e.g., Product, Operations, Engineering, Analytics, and other cross-functional teams)
Bring structure to ambiguous problems, including defining clear problem statements, analytical frameworks, and quantifiable metrics for measuring success
Develop and deliver well structured and compelling narratives that drive clarity, understanding and alignment around new ideas

Requirements

What you’ll need

8+ years of professional experience, including delivering strategic and operational projects at top tier management consulting firms.
A strong skill set across analytical, problem-solving and strategic thinking.
A drive to dig into data, think from first principles, and complete complex projects and deliver tangible results.
Ability to synthesize disparate information quickly to develop a succinct, accurate summary of the opportunity/need.
A proven track record of leading complex projects involving multiple teams/collaborators from conception to execution
Low ego and a knack for working well with a wide range of people.
Exceptional communication and presentation skills
Comfort operating in a fast-paced, agile environment

Benefits

Comp & perks

401k match plus great medical, dental, vision, life, and disability benefits
Competitive salary based on experience
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
1% of your time off to support local community organizations of your choice
In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalysisStrategic ThinkingQuantifiable Metrics DevelopmentResearch ConductingPresentation Development

Soft Skills

Low EgoInterpersonal SkillsAdaptabilityInfluencing Outcomes