Chime

Client Custom Events Specialist

Chime

full-time

Posted on:

Location Type: Remote

Location: Alabama • District of Columbia • United States

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About the role

  • Work as the internal project manager for CHIME custom products, mapping all tasks required to implement contracted client programs.
  • Serve as the primary point of contact for clients post-sales handoff, guiding them through the delivery process and ensuring all expectations, timelines, and deliverables are clearly communicated and met.
  • Manage execution of custom engagements including: Advisory sessions, Podcasts, Thought leadership roundtables, Executive/community dinners and receptions, Other bespoke client experiences.
  • Develop and manage detailed project timelines within project management software (Asana), ensuring all tasks, milestones, and dependencies are tracked.
  • Coordinate with internal teams including marketing, media, analytics, production, events, and leadership to align on program requirements and delivery needs.
  • Schedule and facilitate internal planning meetings, client check-ins, and milestone calls; document action items and ensure follow-through.
  • Oversee logistical coordination including scheduling, speaker/participant coordination, materials readiness, run-of-show elements, and internal resource alignment.
  • Ensure all client deliverables are completed according to contractual obligations and CHIME quality standards.
  • Proactively identify risks, delays, or scope concerns and escalate to the Enterprise Project Manager as needed.
  • Maintain accurate project documentation, timelines, and status updates within project management systems.
  • Support development of repeatable processes and playbooks for custom product delivery to improve operational efficiency and scalability.
  • Build strong partnerships with the sales and business development teams to ensure smooth transitions from sale to delivery.
  • Compile program completion summaries and assist in capturing outcomes, metrics, and client feedback.
  • Maintain positive, professional relationships with clients and internal stakeholders.

Requirements

  • Bachelor’s degree required
  • Three years' experience managing multiple projects simultaneously in a fast-paced environment
  • Exceptional organizational, time-management, and logistical coordination skills with meticulous attention to detail; able to manage multiple concurrent projects without sacrificing accuracy or efficiency
  • Experience working directly with clients and managing expectations
  • Excellent written and verbal communication skills
  • Strong collaborator with professional presence; able to build effective working relationships and drive execution across cross-functional teams
  • Self-motivated and proactive problem solver who anticipates needs and drives tasks forward independently
  • Ability to thrive in a fast-paced, evolving environment; adaptable and able to reprioritize work effectively when conditions or priorities shift
  • Experience with project management software (Asana or similar platform) required
  • Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Outlook, Teams)
  • High ethical standards and personal integrity.
Benefits
  • This is a remote based position, but some travel will be required.
  • Must reside within the US.
  • Considering candidates in the following states: AL, AR, DC, DE, FL, GA, IL, IN, KS, KY, ME, MI, MO, NE, TX & VA.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementlogistical coordinationtime managementorganizational skillsclient managementrisk identificationprocess developmentmetrics trackingdocumentation managementproblem solving
Soft Skills
communication skillscollaborationprofessional presenceattention to detailself-motivationadaptabilityproactive approachrelationship buildingexecution drivemultitasking