Develop global reporting and dashboarding to keep a pulse on Chime’s support and operations.
Support weekly/monthly business reviews by working with the rest of Reporting & Insights team as well as business partners on updating the scorecards
Develop, produce and iterate on the standardized suite of reporting.
Synthesize data and build consensus by clearly communicating and presenting data-driven information.
Collaborate with other analysts, subject matter experts, and decision-makers to develop data-driven insights to improve the overall member experience.
Achieve scale and efficiency by finding opportunities for internal execution and operational excellence functions and coming up with innovative data-driven solutions.
Regularly communicate associated outcomes and insights to various team members at all levels, including senior management to help guide strategic decisions for improvement

Requirements

A bachelor's degree in the quantitative analytics field with 3+ years work experience or 5+ years equivalent experience working in reporting, business intelligence, analytics, or a similar role.
Operational experience building intuitive and impactful dashboards and data visualizations that drive business decisions (using Looker, Tableau, etc.).
The ability to code complex queries and experience using SQL Experience structuring unstructured data sets at a large-scale.
Strong organization & project management skills - Ability to structure a project from idea to design/prototype to implementation.
Strong verbal and written communication skills, including the ability to synthesize complex topics and create compelling narratives for various audiences
Excellent teamwork skills and desire to help others learn.
BPO operations background preferred but not required.

Benefits

Competitive salary based on experience
401k match plus great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
Annual wellness stipend to use towards eligible wellness related expenses
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data visualizationSQLdata synthesisreportingbusiness intelligenceanalyticsdashboard developmentdata-driven insightsproject managementcomplex queries

Soft Skills

communicationteamworkorganizationproject managementcollaborationproblem-solvingpresentation skillsnarrative creationconsensus buildinginnovation