Call Center Representative

• This position is responsible for answering telephone calls; providing personalized seamless service to physician callers; responding to inquiries with expert knowledge of physicians, services, and programs; working with internal departments of affiliated entities to draft best practices for routing and responding to physician callers; and prioritizing complex and emergent situations.
• Incumbent may need to access 3-4 software systems within one call.
• Incumbent will also participate in staff training and act as a resource for co-workers when necessary.

Hospital Program Call Center Representative

Contact Center Specialist, Part Time

Call Center Collections Specialist