Children's Mercy

Admissions Coordinator

• Answer and manage incoming referral and admission calls throughout your shift
• Coordinate admissions into available psychiatric hospital beds
• Divert referrals to appropriate outpatient services when inpatient criteria are not met
• Provide trauma-informed, compassionate support to individuals, guardians, and referral partners
• Utilize Electronic Health Records (EHR) and multiple Microsoft 365 applications simultaneously
• Collaborate with internal teams and community partners to ensure timely placement and communication
• Accurately document assessments, referrals, and admission information
• Maintain professionalism and composure during high-stress and crisis situations
• Deliver exceptional customer service while protecting confidentiality

Hospital Admissions Coordinator