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Practice Operations Coordinator
Children's Healthcare of AtlantaCoordinates physician practice operations and provides administrative support at Children's Healthcare of Atlanta. Supports efficient operations delivering safe and quality patient care.
About the role
Key responsibilities & impact- Coordinates physician practice operations and provides a variety of administrative support to management of the physician practice or clinic
- Proactively supports efforts that ensure efficient operations and support the delivery of safe and quality patient care
- Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools
- Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests
- Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions
- Demonstrates efforts to enhance process and maximize operations
- Supports practice by the coordination and maintenance of office supplies/equipment
- Consistently exhibits appropriate behavior and holds self-accountable to expectations
- Actively participates in process improvement initiatives to achieve practice or clinic goals
- Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources
- Supports appropriate processes for resource management and revenue cycle functions within the practice
Requirements
What you’ll need- Two years of experience in administrative or office management role
- Bachelor’s degree in business, healthcare, or related field (preferred)
- Knowledge of medical terminology
- Administrative experience in healthcare or physician practice setting
- Knowledge of electronic medical records
- Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
- Demonstrated skill at typing 45 error-free words per minute
- Proficiency in Microsoft Office Suites and other Windows-based applications
Benefits
Comp & perks- Comprehensive compensation and benefit package that supports our mission, vision and values
- Array of programs and services to employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative supportpayrollHR processesschedulingreportingprocess improvementresource managementrevenue cycle functionstyping 45 words per minuteknowledge of medical terminology
Soft Skills
verbal communicationwritten communicationorganizational skillscustomer serviceinterpersonal skillsaccountabilityproactivityefficiencyteam collaborationproblem-solving
Certifications
Bachelor’s degree in businessBachelor’s degree in healthcareBachelor’s degree in related field