Children's Funding Project

Designer

• Support the design and development of interactive, user-centered online learning courses using Articulate authoring tools
• Incorporate interactive features, multimedia content, and downloadable resources
• Support the adaptation of existing courses for specific content areas and audiences
• Incorporate accessibility standards and adult learning principles into all learning materials
• Revise, update and track course materials based on user feedback
• Oversee day-to-day operations and maintenance of the Learning360 LMS platform
• Configure courses, user permissions, and learning paths to optimize user experience
• Manage user enrollment, certification tracking, and completion reporting
• Troubleshoot technical issues and coordinate with IT support when needed
• Develop and implement LMS policies, procedures, and best practices
• Train staff and end-users on LMS functionality and features
• Monitor system performance, user engagement metrics, and learning outcomes
• Evaluate and recommend LMS upgrades, integrations, and new features
• Ensure compliance with data privacy regulations and security protocols
• Collaborate with product team to manage timelines, develop, update and document processes, meet deliverables, and support communications related to new courses, course updates and adaptations
• Provide ongoing technical assistance and support for external learners and internal staff
• Provide demos and training for internal teams and external stakeholders to promote use of the courses and LMS fluency
• Assist in drafting sections of proposals and pitch materials related to Children’s Funding Project’s LMS-based products and services
• Help maintain and update LMS-specific templates, boilerplate text, and organizational qualifications for proposals
• Enter and maintain LMS-related opportunities in customer relationship management (CRM) systems or trackers; help monitor deadlines, proposal status, and follow-ups
• Work with the products lead, executive leadership, and cross-functional Directors to gather input for proposals, impact storytelling and reporting related to the LMS
• Assist in producing reports on LMS-related business development activities for leadership review

Instructional Designer and Course Coordinator