Parent Partner Coordinator

Children & Families of Iowa

Parent Partner Program Coordinator overseeing operations and mentoring Parent Partners to support Iowa families. Collaborating with various stakeholders while ensuring compliance with policies and protocols.

Posted 5/15/2026full-timeDecorah • Iowa • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage the day-to-day operations of the Parent Partner Program in collaboration with the Statewide Director, Operations Coordinator, and HHS.
Ensure that the program aligns with the Iowa Parent Partner Approach and supports families effectively while leading a dedicated team of Parent Partners.
Implement the Parent Partner Initiative in accordance with the “Iowa Parent Partner Approach, Governing Philosophy, Policy and Protocol Guide for starting a Parent Partner Program.”
Recruit, retain, and support a team of Parent Partners across your service area.
Assign referrals and provide monthly one-on-one support and coaching to Parent Partners.
Ensure compliance with all referral, documentation, and reporting processes.
Schedule and facilitate monthly clinical support meetings for the Parent Partner team.
Monitor completion of weekly, bi-weekly, and monthly tasks using standardized checklists and calendars.
Provide ongoing training and development opportunities for Parent Partners, including speaking engagements and community involvement.
Utilize statewide standardized handbooks, forms, and tools, ensuring accuracy and consistency.
Collaborate with HHS and attend required meetings, trainings, and local/statewide events.
Work with Quality Assurance staff to ensure timely and complete data entry and program tracking.

Requirements

What you’ll need

High school diploma and at least five years of full-time child welfare or human services experience required
Associate’s degree with four years of experience, or a bachelor’s degree in a related field with two years’ experience is preferred
Experience providing leadership or a willingness to be trained in staff oversight
Obtain the Iowa Parent Partner Coordinator Certification (required within six months of hire)
Strong writing skills; experience with court reports and testimony preferred
Valid driver’s license, reliable transportation, and acceptable driving record
Basic math, computer, and data entry proficiency
Physically able to lift/move up to 50 lbs occasionally and perform in-home/community visits as needed

Benefits

Comp & perks

Vacation and Sick Time
8 paid holidays
Medical, Dental, Vision, 401k with Company match
Company provided life insurance, with optional voluntary life insurance
STD and LTD
EAP
Employee Referral Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrydocumentationreportingtrainingcoachingleadershipchild welfarehuman servicesprogram trackingpublic speaking

Soft Skills

collaborationcommunicationorganizational skillssupportteam managementproblem-solvingadaptabilityattention to detailinterpersonal skillstime management

Certifications

Iowa Parent Partner Coordinator Certification