Children & Families of Iowa

Parent Partner Coordinator

Children & Families of Iowa

full-time

Posted on:

Location Type: Office

Location: Council Bluffs • Iowa • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Manage the day-to-day operations of the Parent Partner Program in collaboration with the Statewide Director, Operations Coordinator, and HHS.
  • Ensure that the program aligns with the Iowa Parent Partner Approach and supports families effectively while leading a dedicated team of Parent Partners.
  • Implement the Parent Partner Initiative in accordance with the “Iowa Parent Partner Approach, Governing Philosophy, Policy and Protocol Guide for starting a Parent Partner Program.”
  • Recruit, retain, and support a team of Parent Partners across your service area.
  • Assign referrals and provide monthly one-on-one support and coaching to Parent Partners.
  • Ensure compliance with all referrals, documentation, and reporting processes.
  • Schedule and facilitate monthly clinical support meetings for the Parent Partner team.
  • Monitor completion of weekly, bi-weekly, and monthly tasks using standardized checklists and calendars.
  • Provide ongoing training and development opportunities for Parent Partners, including speaking engagements and community involvement.
  • Utilize statewide standardized handbooks, forms, and tools, ensuring accuracy and consistency.
  • Collaborate with HHS and attend required meetings, trainings, and local/statewide events.
  • Work with Quality Assurance staff to ensure timely and complete data entry and program tracking.

Requirements

  • High school diploma and at least five years of full-time child welfare or human services experience required
  • Associate’s degree with four years of experience, or a bachelor’s degree in a related field with two years’ experience is preferred
  • Experience providing leadership or a willingness to be trained in staff oversight
  • Obtain the Iowa Parent Partner Coordinator Certification (required within six months of hire)
  • Strong writing skills; experience with court reports and testimony preferred
  • Valid driver’s license, reliable transportation, and acceptable driving record
  • Basic math, computer, and data entry proficiency
  • Physically able to lift/move up to 50 lbs occasionally and perform in-home/community visits as needed
Benefits
  • Vacation and Sick Time
  • 8 paid holidays
  • Medical, Dental, Vision, 401k with Company match
  • Company provided life insurance, with optional voluntary life insurance
  • STD and LTD
  • EAP
  • Employee Referral Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entrydocumentationreportingtraining and developmentleadershipcoachingreferral managementtask monitoringpublic speakingcommunity involvement
Soft skills
collaborationcommunicationorganizational skillsproblem-solvinginterpersonal skillsteam managementadaptabilityattention to detailtime managementsupportive leadership
Certifications
Iowa Parent Partner Coordinator Certification