Chicago Jobs Council

Training and Development Program Manager

Chicago Jobs Council

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $59,000 - $65,500 per year

About the role

  • Design, develop, and implement training programs based on workforce development best practices.
  • Facilitate training sessions for frontline staff and workforce development professionals.
  • Recruit and collaborate with guest speakers, content experts, and external consultants to enhance training delivery.
  • Revise and update existing training curricula to incorporate emerging best practices and stakeholder feedback.
  • Create experiential hands-on learning activities tailored to adult learners.
  • Develop written resources, tools, and materials to support training initiatives.
  • Act as primary liaison to the Illinois Department of Human Services (IDHS).
  • Lead an Advisory Group and Community of Practice.
  • Collaborate with subject matter experts, external facilitators and content providers to align curriculum and programming goals.
  • Recruit and onboard external facilitators who uphold the mission and values of CJC.
  • Supervise program coordinators and fellows/interns, as needed.
  • Provide mentorship and support for other CJC staff who are part of the team responsible for implementing programming.
  • Manage the IDHS training program, which includes curriculum development, training facilitation, communication coordination, material preparation, and follow-up, plus creating agendas and preparing for various stakeholder meetings.
  • Provide ongoing technical assistance and support to workforce development providers, administrators, funders, and other stakeholders.
  • Respond to information requests and offer guidance on training-related inquiries.
  • Collaborate with the Director of Community and Capacity Building and IDHS to develop and deploy a marketing plan to recruit participants within the IDHS SNAP & TANF provider network.
  • Design and implement tools for evaluating training effectiveness.
  • Collect and analyze data to monitor and assess training goals and outcomes aligned with the IDHS contract.
  • Responsible for administrative tasks related to programming and delegating appropriate tasks to the program coordinator.
  • Prepare grant reports and other data reporting documentation, as required.
  • Participate in stakeholder meetings to engage stakeholders and partners to learn about what workforce professionals need to build capacity in their role and at their organization.
  • Other duties as assigned.

Requirements

  • Strong commitment to CJC’s mission and a demonstrated dedication to racial equity.
  • Passion for continuous improvement and professional development.
  • Strong interpersonal skills and the ability to work collaboratively within a team.
  • Confidence in leadership roles and a reflective approach to learning from both successes and challenges.
  • Proven ability to design and implement effective training programs.
  • Excellent communication skills, both written and verbal.
  • Strong organizational and time management abilities.
  • Creative problem-solving skills and exceptional critical thinking.
  • Ability to analyze and interpret data for diverse audiences.
  • Strategic thinking with a keen attention to detail.
  • Proficiency with G Suite (Google Docs, Sheets, etc), Microsoft Office Suite (Excel, Word, etc.), Zoom, Asana, web-based survey tools, online database, and website management.
  • In-depth knowledge of public policies and programs affecting people in poverty, particularly in workforce development.
  • 3-5 years of experience in adult training, teaching, or facilitation, including train-the-trainer experience.
  • Experience managing workforce development programs or initiatives, including grants management.
  • Expertise in curriculum development, including research and writing.
  • Successful experience in meeting/event planning and project management.
  • Minimum 5-7 years of related experience.
  • Post-secondary credential preferred; degrees or certifications in education, training, counseling, or social work are highly desirable.
Benefits
  • Health Insurance
  • 403b
  • Vacation/Sick/Personal Benefit Time
  • Hybrid

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
curriculum developmenttraining program designdata analysistraining facilitationgrant managementproject managementevent planningadult trainingtrain-the-trainerwriting
Soft skills
interpersonal skillscollaborationleadershipcommunicationorganizational skillstime managementproblem-solvingcritical thinkingstrategic thinkingattention to detail
Certifications
post-secondary credentialdegrees in educationdegrees in trainingdegrees in counselingdegrees in social work