Neighbourhood Assistant

CHI

Provide administrative and lettings support in hybrid work environment for a co-operative housing organization. Ensuring high standards in service delivery and administration tasks.

Posted 7/8/2026full-timeDublin • 🇮🇪 IrelandMid-LevelSenior💰 €32,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative and customer service skills, with a focus on delivering high-quality support to neighbourhood teams and managing lettings processes effectively. Proficient in Microsoft Office and knowledgeable about housing regulations.

Highest-signal resume keywords

Customer Service ExperiencePartnership WorkingTeam CollaborationMicrosoft Office ProficiencyKnowledge of Housing Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative SupportProperty Viewings ArrangementTenancy Agreement ProductionMarketing Campaign DevelopmentEnquiry ResponseRegistration Process Management

Soft Skills

Communication SkillsOrganizational SkillsInterpersonal Skills

Certifications & Qualifications

Relevant Professional Qualification

Industry Keywords

Housing RegulationsTenancy LawCustomer Reception DutiesFacilities ManagementPerformance Targets

About the role

Key responsibilities & impact

To provide administrative and lettings support to our neighbourhood’s teams.
To deliver services of high quality, replicating high standards continually, achieving and exceeding performance targets.
Arrange property viewings.
Respond to lettings enquiries and provide housing advice to prospective
Develop adverts and marketing campaigns for any hard to let properties.
Ensure accurate tenancy agreements and sign-up packs are produced.
Ensure that nomination packs are produced and sent to all nominated people.
Ensure that the annual registrations process is delivered and that new tenancies are registered with the RTB.
Perform general administrative duties to support the work of the Neighbourhoods’ team, Income team, Safer Neighbourhoods team and Environmental Services team.
Provide customer reception duties where applicable and support facilities management in offices.

Requirements

What you’ll need

Experience of delivering customer service
Experience of partnership working
Experience of working as part of a team
IT skills – Proficient in the use of Microsoft office
Experience of following set policies and processes
Permission to work in The Republic of Ireland
Educated to Leaving Certificate standard or equivalent
A full, clean driving licence, and access to your own vehicle
Desirable: Relevant professional qualification.
Knowledge and awareness of related housing regulations/ law

Benefits

Comp & perks

22 Days Annual Leave + 3 Company Privilege Days
Annual leave increase to 30 days linked to length of service
Generous Company Pension Contributions (up to 12% employer contribution)
Income Protection
Paid Sick leave Scheme
Educational Assistance Program
Paid Study & Exam Leave
Employee Assistance Program (EAP Scheme)
Life Cover/Death in Service
Paid Professional Subscription
Hybrid-Working
Free Annual Colleague Health Screening