CHI

Environmental Services Manager

CHI

full-time

Posted on:

Location Type: Hybrid

Location: Ireland

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Salary

💰 €65,000 per year

About the role

  • Develop and implement a national environmental services strategy aligned to organisational growth.
  • Establish a clear, scalable operating model for service delivery.
  • Lead the transition from a reactive, locally managed approach to a structured and centrally governed model.
  • Drive continuous improvement, innovation and long-term service development.
  • Lead or support procurement of environmental services contracts, including specification development and contract structuring.
  • Oversee contractor mobilisation, ensuring services are effectively established from day one.
  • Manage end to end contract lifecycle, including performance, compliance and commercial control.
  • Ensure contractors deliver consistent quality, value for money and adherence to CHI standards.
  • Oversee delivery of grounds maintenance, arboriculture, cleaning and related services across all schemes.
  • Develop and implement KPIs, SLAs and performance frameworks.
  • Establish structured audit and inspection regimes.
  • Ensure consistent service standards and visible outcomes across the portfolio.
  • Implement systems to support service delivery, including contractor portals, audit tools and GIS integration.
  • Develop performance dashboards and reporting.
  • Use data and insight to monitor performance, challenge contractors and drive improvement.
  • Improve transparency and visibility of service delivery across the organisation.
  • Ensure full compliance with all relevant legislation and regulatory requirements.
  • Oversee contractor health and safety management, including RAMS, audits and inspections.
  • Lead on key risk areas including tree safety, play area compliance and contractor assurance.
  • Establish robust compliance and governance processes.
  • Develop and implement tree and environmental asset management strategies.
  • Establish inspection regimes and planned maintenance programmes.
  • Support biodiversity, planting and estate improvement initiatives.
  • Contribute to long term landscape and environmental planning.
  • Work collaboratively with neighbourhood and community engagement teams to enhance tenant involvement.
  • Support estate walkabouts, feedback mechanisms and local engagement initiatives.
  • Help translate service delivery into visible improvements for residents and communities.
  • Provide guidance and support to neighbourhood teams in monitoring service delivery.
  • Define clear roles and responsibilities between central and local functions.
  • Ensure effective coordination between operational delivery and tenant engagement.

Requirements

  • Proven experience managing outsourced, multi-site service contracts.
  • Strong contract management and procurement experience.
  • Experience delivering services through KPIs, SLAs and performance frameworks.
  • Strong understanding of health and safety and contractor compliance.
  • Experience implementing service improvements, systems or operational models.
  • Ability to analyse data and produce meaningful performance reports.
  • Strong stakeholder management and influencing skills.
  • Full driving licence and access to a vehicle.
  • Permission to work in the Republic of Ireland.
Benefits
  • 22 Days Annual Leave + 3 Company Privilege Days
  • Annual leave increase to 30 days linked to length of service
  • Generous Company Pension Contributions (up to 12% employer contribution)
  • Income Protection
  • Paid Sick leave Scheme
  • Educational Assistance Program
  • Paid Study & Exam Leave
  • Employee Assistance Program (EAP Scheme)
  • Life Cover/Death in Service
  • Paid Professional Subscription
  • Hybrid-Working
  • Free Annual Colleague Health Screening
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract managementprocurementKPI developmentSLA implementationperformance reportingdata analysishealth and safety complianceservice improvementoperational model developmentenvironmental asset management
Soft Skills
stakeholder managementinfluencing skillscollaborationleadershipcommunicationproblem-solvingstrategic thinkingorganizational skillsadaptabilitycommunity engagement
Certifications
full driving licencepermission to work in the Republic of Ireland