Senior Account Manager

CHG Healthcare

Account Manager managing enterprise healthcare staffing clients for CHG Healthcare. Expanding account relationships, analytics, and market share through client-focused strategy.

Posted 8/21/2026full-timeRemote • Utah • 🇺🇸 United StatesSenior💰 $60,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and business analytics skills, with the ability to create and present impactful reports and presentations. Proficient in utilizing CHG technologies and Microsoft Office Suite to drive client satisfaction and process improvement.

Highest-signal resume keywords

Client Relationship ManagementBusiness AnalyticsMicrosoft Office Suite ProficiencyClient-Facing PresentationsHealthcare Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalyticsClient-Facing PresentationsReport CreationData InterpretationProcess Improvement

Soft Skills

Strong Communication SkillsNegotiation SkillsAttention to DetailOrganizational SkillsCollaboration Skills

Tools & Technologies

CHG ConnectSalesforceMicrosoft Office SuiteDatabase Programs

Industry Keywords

Healthcare StaffingMedical TerminologyClient SatisfactionBusiness IntelligenceMarket Share Growth

About the role

Key responsibilities & impact

Manage day-to-day workflow on healthcare staffing needs between clients and CHG
Manage client relationships and ensure client satisfaction
Identify growth opportunities within assigned client accounts, including new specialties and worksite expansion
Use CHG technologies, such as CHG Connect, to conduct staffing workflow functions
Collaborate across CHG brand teams on jobs and presentations to drive NDA
Promote CHG, its brands, and value-added services in professional settings
Monitor account and specialty trends, gaps, risks, and growth opportunities using business intelligence reports
Create, interpret, and present reports and presentations to internal and external clients
Conduct client point-of-contact research and prepare data and slide deck presentations
Solve problems using cross-functional and brand teams as appropriate
Maintain client source-of-truth information across CHG and partner teams
Ensure adherence to client contracts according to existing procedures
Facilitate internal and client calls and meetings
Provide insights on client contract decisions, amendments, and process improvement
Build relationships across clients’ recruitment teams and other departments
Drive communication with sales and business partners to maximize deliverability, grow market share, and exceed sales goals
Contribute to continuous process improvement and share best practices
Meet commitments and deliver results
Model CHG Core Values

Requirements

What you’ll need

College level education or equivalent work experience
3 years of experience with business analytics and client facing presentations
High-level experience with building business relationships
Strong ability to listen and inquire deeply into customer needs and expectations
Ability to ask valuable questions and seek out others’ perspectives
Ability to apply industry knowledge to advance CHG’s goals
Ability to work independently with little supervision
Ability to collaborate and drive results within a team environment
Ability to negotiate with and influence key stakeholders internally and externally
Strong written and verbal communication skills
Strong proficiency with the entire Microsoft Office Suite
Familiarity with Salesforce and various database programs
Accuracy and attention to detail
Comfort with client-facing presentations and public speaking in a highly professional environment
Ability to create, process, and present large amounts of documentation and business analytics
Excellent organizational and prioritization skills
Ability to travel quarterly
Preferred: Work experience in healthcare or staffing industries with knowledge of medical terminology

Benefits

Comp & perks

401(k) retirement plan with company match
Traditional healthcare benefits such as medical and dental coverage
Onsite health centers
Corporate wellness programs
Free behavioral health appointments
Flexible work schedules, including work-from-home options
Recognition programs with rewards including trips, cash, and paid time off
Paid parental leave
Fertility coverage
Adoption assistance
Marriage counseling
Tailored training resources including free LinkedIn Learning courses
Volunteer time off
Employee-driven matching grants
Tuition reimbursement programs