HCO Account Management

CHG Healthcare

Manager of Healthcare Organization Account Management at Locumsmart empowering teams and driving client success. Leading account managers for the healthcare recruitment industry's leading software solution.

Posted 5/27/2026full-timeRemote • Utah • 🇺🇸 United StatesMid-LevelSenior💰 $72,000 - $192,000 per yearWebsite

About the role

Key responsibilities & impact

Lead, coach, and develop a high-performing team of Account Managers through weekly one-on-ones, coaching sessions, and performance feedback.
Foster a culture of accountability, collaboration, and continuous improvement.
Provide ongoing mentoring to enhance strategic thinking, client engagement, and solution development.
Serve as a trusted advisor and primary point of escalation for enterprise healthcare clients.
Build and nurture relationships with key client stakeholders, including C-suite and VP-level decision-makers, to identify business needs and opportunities for growth.
Maintain regular communication and on-site engagement to ensure client satisfaction and expand platform utilization.
Develop and execute account growth strategies that align with client goals and Locumsmart’s broader business objectives.
Identify opportunities to expand Locumsmart’s technology and staffing solutions within existing accounts.
Partner with clients to customize solutions that address complex staffing challenges and drive long-term value.
Lead cross-divisional efforts by collaborating with internal departments (Sales, Product, Customer Success, etc.) and external vendors to deliver cohesive client experiences.
Champion vendor engagement and alignment with client goals across the platform.
Oversee account performance metrics, client health reporting, and success plans to mitigate risk and optimize results.
Negotiate client contracts and manage renewal cycles, ensuring mutual value and compliance.
Present data-driven insights and recommendations to clients and internal leadership.
Manage CRM and account data to maintain accuracy and support forecasting.

Requirements

What you’ll need

Demonstrated ability to manage and grow large enterprise accounts.
Track record of meeting or exceeding revenue goals and performance targets.
Strong presentation and communication skills with the ability to influence executive stakeholders.
Proven expertise in negotiating complex, service-based agreements.
Exceptional organizational, prioritization, and analytical skills.
Experience working across departments and managing through indirect influence.
5+ years of client-facing account management experience, preferably in healthcare or staffing technology.
3+ years of experience leading teams with proven success in coaching and developing talent.
Preferred Bachelor’s degree required; Master’s degree a plus.
Experience in healthcare staffing or within a VMS/MSP environment.
Deep understanding of healthcare systems, delivery models, and operational structures.
Ability to build strategic business plans based on trends, insights, and client feedback.
Willingness and ability to travel as needed for client engagement.

Benefits

Comp & perks

401(k) retirement plan with company match
Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
Flexible work schedules - including work-from-home options available
Recognition programs with rewards including trips, cash, and paid time off
Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
Tailored training resources including free LinkedIn learning courses
Volunteer time off and employee-driven matching grants
Tuition reimbursement programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementnegotiating agreementsdata analysisperformance metricsCRM managementstrategic planningclient engagementsolution developmentstaffing solutionsrevenue growth

Soft Skills

leadershipcoachingcommunicationcollaborationorganizational skillsanalytical skillsinfluencing skillsprioritizationmentoringrelationship building

Certifications

Bachelor’s degreeMaster’s degree