Account Manager

• Coach and mentor team members by conducting weekly one on one meetings, side by side coaching and other growth-related activities.
• Maintain regular and ongoing dialogue and direct contact with existing clients to build relationships and influence decisions to grow CHG’s staffing solutions.
• Execute cross-divisional collaboration and indirect leadership of CHG’s brand partners.
• Develop and implement new solutions to meet client needs.
• Leverage current internal relationships to grow the business.
• Focus on client facing activities with large enterprise clients to ensure we are meeting and exceeding client expectations at every touch point.
• Build relationships with the global decision-makers in an effort to mitigate risk and build strategic partnerships.
• Leverage current existing relationships and build new relationships with C-suite and VP level contacts to educate them on all CHG service lines and inquire about their staffing challenges, in an effort to create customized solutions that will meet our client’s needs.
• Work with leadership to liaise on a global level between CHG and client to ensure expectations and delivery is managed on both sides.
• Maintain oversight of accounts to ensure client satisfaction and building high level relationships, with the objective to expand their business with CHG.
• Be prepared to travel for the purpose of face to face interactions with clients.
• Prepare and deliver client presentations.
• Demonstrate clear understanding of various types of Health Care delivery systems and put strategic plans in place to address customer needs as requested.
• Partner with CHG, Inc. divisions, teams and departments regarding client needs.
• Maintain and update client information in database.
• Develop with National Account Sales Leaders new target marketing plans and strategies that grow market share.
• Negotiate client contracts and serve as agent in making contractual commitments on behalf of the company.
• Successful at planning targets and cold calling to establish new contacts within current client health systems.

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