Program Operations Policy SME

Cherokee Federal

Program Operations Policy SME responsible for data analysis and process automation at Cherokee Nation Defense Solutions. Supporting health policy and oversight for the Department of Defense.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Provides management of studies, analysis, response preparation, meeting support and policy development for Health Services Policy and Oversight (HSP&O).
Provides direct Senior Subject Matter Expert (SME) and Expert Writing support services to the Acting Principal Deputy Assistant Secretary of Defense for Health Affairs (HA) and the Deputy Assistant Secretary of Defense for HSP&O.
Engages and communicates (written and verbally) with senior executive leaders within the MHS governance structure on a regular basis; produce senior executive level correspondence using Microsoft Office Suite.
Provides direct support to key government leaders for task execution and management including scheduling meetings, coordinating travel, logistics, preparing agendas and meeting minutes, tracking action items and due outs, collecting and preparing read-ahead, developing executive action/decision packages, as well as action memos, memorandums of support or agreement, standard operating procedures or manuals, and/or DoD or HA/DHA issuances.
Coordinates and manages project tasks to ensure project delivery within allotted timelines.
Develops high-level performance-based analytical reports to provide recommendations on program effectiveness and support to research and responses to government officials.
Provides research, analytical and administrative support to include ongoing evidence-based analytical, research and evaluation methods and outcomes research.
Provides support in the development of HSP&O oversight structure, to include risk assessment, prioritization of programs for oversight, and developing clear milestones and metrics for oversight.
Assists in collection, summarization, analysis, or reporting of Office of Assistant Secretary of Defense (OASD) HA/HSP&O health policy needs, goals, objectives, initiatives, and plans, program evaluation and reporting data.
Provides support to directors to oversee policy implementation; ensure programs are consistently implemented; and to conduct assurance activities and investigations.
Performs other job-related duties as assigned.

Requirements

What you’ll need

Bachelors’ degree is required; Healthcare related field is highly preferred.
Five or more years of experience in healthcare administration or operations supporting the Defense Health Agency or one of the 3 Military Medicine Higher Headquarters.
Working knowledge of Health Policy is required.
Skilled in Enterprise Task Management Software Solution (ETMS2) or similar task tracking program preferred.
Demonstrated ability to conduct effective technical presentations to client management and professional/tactful coordination with a variety of project stakeholders.
Ability to provide risk assessment, prioritization of programs, milestones, and metrics.
Ability to collection, summarize and provide analysis, of health policy needs, goals, objectives, initiatives, and plans, program evaluation and reporting data.
Ability to assess program effectiveness, health policy, and current and potential organizational structure to improve operational efficiencies, and processes.
Ability to handle multiple policies and programs under HSP&O responsibility. This support would be for maintaining, tracking, verifying and creating reports that directors and leadership use to assess effectiveness of HA policy.
Skill in overseeing policy implementation. Ensure programs are implemented consistently and assurance activities and investigations are conducted.
Ability to multitask and meet aggressive deadlines.
Excellent communication skills, both oral and written.
Ability to support high-level meetings to include scheduling/coordination and preparing associated documents.
Ability to work independently in a fast-paced environment.
Strong quantitative analysis and critical thinking skills.
Must pass pre-employment qualifications of Cherokee Federal.

Benefits

Comp & perks

Medical
Dental
Vision
401K
Other possible benefits as provided.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Health PolicyProgram EvaluationRisk AssessmentAnalytical ReportingTask Management Software

Soft Skills

Excellent CommunicationCritical ThinkingMultitaskingCoordinationIndependence