Program Coordinator

Cherokee Federal

Program Coordinator providing operational and administrative support for MEPS/USMEPCOM activities. Coordinating travel and logistics, supporting providers, and training personnel on Cherokee systems.

Posted 6/26/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

program coordinationoperations coordinationadministrative supporttravel coordinationexpense report completiontimekeepingexpense conceptstrainingdocument routingissue resolution

Soft Skills

customer serviceattention to detailability to manage multiple prioritiesstrong follow-throughclear communicationproblem-solvingcoachingorganizational skillstime managementsupporting users

Tools & Technologies

ConcurDeltekExcelSmartsheetMicrosoft OfficeCNB Connecttimekeeping systemsexpense systemstravel management toolsgovernment compliance tools

Industry Keywords

government contractcompliance-driven environmentonboardingaudit-ready recordsPII protectionsecurity/privacy proceduresmeeting logisticsstatus reportingtask follow-upvirtual support

About the role

Key responsibilities & impact

Provide direct administrative support for providers (as applicable): scheduling coordination, document routing, onboarding support, task follow-up, and issue resolution.
Coordinate travel for staff and providers, including authorizations, itinerary support, changes/cancellations, and compliance with program travel policies.
Support expense report completion and compliance using Concur (and/or customer-required tools); troubleshoot common issues and escalate when needed.
Train and coach new and existing staff on Cherokee systems and standard processes, including Deltek timekeeping/expense (as applicable), Concur, and CNB Connect.
Hold recurring “office hours” (virtual and/or on-site) to provide hands-on support for timecards, expense reports, profile setup, password/access issues, and basic system navigation.
Develop quick-reference guides and job aids for common processes (time entry, expense submission, travel rules, onboarding steps).
Maintain trackers and status reporting (staff onboarding progress, travel status, open actions, training completion) using Excel, Smartsheet and any other tools used by the team.
Coordinate with HR, Recruiting, Finance, Security/Credentialing, and Program Leadership to ensure smooth onboarding and compliance.
Support meeting logistics: agendas, minutes, action items, distribution lists, and follow-ups.
Maintain accurate, audit-ready records; protect PII and follow all government and company security/privacy procedures.
Performs other job-related duties as assigned.

Requirements

What you’ll need

2+ years of experience in program coordination, operations coordination, or administrative support on a government contract or similarly compliance-driven environment.
Demonstrated experience coordinating travel and supporting expense processes (Concur preferred).
Experience training or supporting users on business systems; able to explain processes clearly and drive compliance.
Working knowledge of timekeeping and expense concepts; experience with Deltek (Costpoint/Time & Expense) preferred.
Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint).
Strong customer service skills and follow-through. You drive issues to closure.
Strong attention to detail and ability to manage multiple priorities with competing deadlines.

Benefits

Comp & perks

Medical
Dental
Vision
401K
other possible benefits as provided