Support Salesforce SSO migration and authentication readiness across multiple environments (Development, Test, UAT, Production)
Configure, validate, and troubleshoot SAML-based SSO integrations using Okta or similar identity providers
Analyze and resolve login issues using browser developer tools and Salesforce debug logs
Enable and interpret Salesforce debug logs for authentication and user session troubleshooting
Perform user impersonation (login-as) to validate access and reproduce issues
Manage profiles, permission sets, and user access configurations
Configure and maintain Network Access settings, including IP ranges and login restrictions
Support environment setup and validation for enterprise access management changes
Collaborate with VA enterprise teams and internal stakeholders to ensure successful SSO implementation
Prepare and support end users to ensure successful login and access during rollout
Develop code in accordance with established development standards, including unit testing, security testing, and automation testing
Provide expert-level guidance on the implementation, configuration, integration, and optimization of Salesforce solutions
Lead the design and architecture of Salesforce solutions and custom applications
Advise stakeholders on Salesforce best practices, platform capabilities, limitations, and potential third-party tools
Perform system evaluations and gap analyses to recommend optimal configurations and data models
Support Agile development teams with detailed knowledge of the Salesforce development lifecycle, including DevOps and sandbox strategy
Ensure compliance with security, data governance, and regulatory requirements
Coordinate with clients, product owners, and cross-functional teams to deliver strategic business outcomes
Perform other job-related duties as assigned

Requirements

Bachelor’s degree and at least 5 years of relevant experience
Strong hands-on experience with Salesforce development, preferably in Service Cloud
Experience troubleshooting SSO authentication issues, specifically using SAML
Experience working with Okta or another Identity Provider (IdP)
Proficiency with Salesforce debug logs, user access management, and login troubleshooting
Experience using browser developer tools to analyze authentication errors
Experience configuring Network Access settings in Salesforce
Ability to support and manage multiple Salesforce environments simultaneously
Strong analytical and problem-solving skills
Must be a US Citizen
Must have an active VA Public Trust Clearance or the ability to obtain
Must pass pre-employment qualifications of Cherokee Federal

Benefits

Medical
Dental
Vision
401K
Other possible benefits as provided

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce developmentSAML-based SSO integrationsuser access managementSalesforce debug logsNetwork Access configurationunit testingsecurity testingautomation testingSalesforce Service CloudDevOps

Soft Skills

analytical skillsproblem-solving skillscollaborationcommunicationstakeholder management

Certifications

Bachelor's degreeVA Public Trust Clearance