Serve as a functional and technical consultant supporting Salesforce Education Cloud implementations, ensuring solutions align with Salesforce best practices.
Collaborate with education-sector clients to translate business requirements and operational needs into effective Education Cloud configurations and solutions.
Support solution design including data models, integrations, and declarative automation.
Assist with legacy data migrations from student information systems or custom education platforms into Salesforce Education Cloud.
Support development of Entity Relationship Diagrams (ERDs) and documentation aligned with Education Cloud data standards.
Evaluate and recommend Salesforce-native tools to support implementation goals (e.g., OmniStudio, Marketing Cloud, Tableau).
Work closely with business analysts, developers, and architects to implement and configure Education Cloud solutions.
Participate in design sessions, solution reviews, and system configuration activities throughout the project lifecycle.
Contribute to solution demonstrations, workshops, and client discussions as needed.
Stay informed on the Education Cloud roadmap and new Salesforce platform capabilities.
Assist the project manager with solution planning and implementation timelines.
Support configuration of Student Management (Academic Operations) and Alumni functionality within Education Cloud.
Contribute to project documentation for internal and external stakeholders.
Performs other job-related duties as assigned

Requirements

14 years of general work experience (Bachelor’s degree not required).
5+ years of Salesforce experience supporting implementations, configuration, or consulting engagements.
Experience implementing solutions using Salesforce Education Cloud, Experience Cloud Sites, and the Education Cloud data model.
Experience supporting data migration activities from legacy education systems into Salesforce.
Understanding of ERDs, data relationships, and custom object/field design to support education use cases.
Experience with OmniStudio, Flow, and declarative automation tools.
Familiarity with Agile delivery methodologies and collaborative team environments.
Strong written and verbal communication skills with the ability to explain technical solutions to both technical and non-technical stakeholders.
Salesforce Certified Education Cloud Consultant.
Salesforce certifications such as Platform App Builder, Advanced Administrator, or other Salesforce Consultant certifications (Education, Service, Sales, Experience Cloud) are preferred.
Salesforce OmniStudio Consultant or Developer certification is a plus.
An understanding of data migration from a legacy system to Salesforce implementations is highly preferred.
Maintain Salesforce certifications and be willing to assign them to Cherokee Federal; seek to earn additional Salesforce certifications.
U.S. Citizenship is required.
Must be eligible to obtain and maintain a Government Security Clearance, if necessary.
Must pass pre-employment qualifications of Cherokee Federal.

Benefits

Medical
Dental
Vision
401K
Other possible benefits as provided. Benefits are subject to change with or without notice.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce Education Clouddata migrationEntity Relationship Diagrams (ERDs)declarative automationdata modelsintegrationscustom object designcustom field designOmniStudioFlow

Soft Skills

communication skillscollaborationsolution designproblem-solvingclient engagementdocumentationproject planningteamworkstakeholder managementadaptability

Certifications

Salesforce Certified Education Cloud ConsultantSalesforce Platform App BuilderSalesforce Advanced AdministratorSalesforce Consultant certificationsSalesforce OmniStudio Consultant certification