Cherokee Federal

QA/QC Manager

Cherokee Federal

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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About the role

  • Lead the development and execution of quality assurance plans for programming
  • Create enrollment processes that ensure participation of ORR Eligible clients
  • In partnership with customer and SME, develop metrics to identify trends and areas of improvement in programming
  • Oversee the creating of reporting for client relevant to programming objectives
  • Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality.
  • Review programming and materials for accuracy, completeness and timeliness.
  • Formulate policies, procedures and standards of services in a manner that aligns with client goals of sustained and scalable programming.
  • Identify potential risks to programming and implement corrective action plans.
  • Performs other job-related duties as assigned

Requirements

  • At least 4 years working in program development and implementation for ORR Eligible populations
  • Bachelor’s degree in social work, public administration or related field
  • Proven experience in social work, program admin or program management
  • Must pass pre-employment qualifications of Cherokee Federal
Benefits
  • Medical
  • Dental
  • Vision
  • 401K
  • other possible benefits as provided
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality assuranceprogram developmentprogram implementationmetrics developmentreportingpolicy formulationrisk identificationcorrective action planning
Soft Skills
leadershipcommunicationorganizational skillscollaboration
Certifications
Bachelor’s degree in social workBachelor’s degree in public administration