Identify and execute processes and improve tool utilization to automate testing
Translate user stories and defect resolution into test scripts
Perform automated and manual testing
Track and manage defects
Develop and execute comprehensive test plans, test cases, and test scripts to validate Salesforce functionality, configurations, and customizations.
Collaborate with business stakeholders, developers, and administrators to gather requirements and ensure test coverage aligns with business needs.
Conduct functional, integration, system, and regression testing for Salesforce applications, ensuring adherence to established quality standards.
Identify, document, and track defects and issues using a defect tracking system, and collaborate with technical teams to ensure timely resolution.
Create and maintain test data and test environments, ensuring accurate and representative test scenarios.
Develop and maintain automated test scripts and tools to streamline the testing process and improve efficiency.
Participate in the release management process, including reviewing deployment plans and providing input on the release readiness of Salesforce applications.
Collaborate with cross-functional teams to understand business processes and requirements, ensuring testing aligns with end-to-end business workflows.
Continuously improve QA processes and methodologies, identifying opportunities for optimization and implementing enhancements.
Stay updated on Salesforce releases, new features, and industry trends, and assess their impact on QA processes and testing strategies.
Provide feedback and recommendations on user experience, system performance, and overall quality improvements. Performs other job-related duties as assigned

Requirements

Preferred public sector experience or multiple Salesforce project implementation experience.
Strong technical expertise in Salesforce platform and applications, with a solid understanding of Salesforce functionalities, configurations, and data models.
Experience in test planning, test case development, and execution for Salesforce projects.
Proficient in using QA tools and methodologies, including test management tools, defect tracking systems, and test automation frameworks.
Familiarity with test automation tools, such as Selenium, Katalon Studio, Provar or Salesforce-specific tools like Salesforce DX or Apex Test Classes.
Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide detailed defect reports.
Knowledge of Agile or Scrum methodologies, with experience in working in Agile development teams.
Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are preferred.
Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
Attention to detail and the ability to work in a fast-paced environment with multiple priorities and deadlines.
Must pass pre-employment qualifications of Cherokee Federal.
Bachelor's degree in Computer Science, Information Technology, or a related field.
US Citizenship is required.
Salesforce certified (Administrator preferred).
Shall have a minimum of twelve (12) years of general work experience.
Candidate must also demonstrate experience supporting Salesforce platform(s) within Department of Defense (DoD) environments.
Experience testing enterprise software solutions.
Shall have three (3) years of experience in troubleshooting software.
Shall have experience working in Salesforce and Agile development processes.

Benefits

Medical
Dental
Vision
401K
Other possible benefits as provided.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

automated testingmanual testingtest planningtest case developmenttest script developmentdefect trackingtest automationtroubleshootingSalesforce functionalitiesSalesforce configurations

Soft Skills

analytical skillsproblem-solving skillscommunication skillsteamwork skillsattention to detailcollaborationadaptabilitytime managementorganizational skillsprocess improvement

Certifications

Salesforce AdministratorSalesforce Certified Platform App Builder