Cherokee Federal

Salesforce Consultant

Cherokee Federal

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $110,000 - $130,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Lead end-to-end Salesforce implementations across Public Sector Solutions (PSS), Service Cloud, Sales Cloud, Marketing Cloud, and Nonprofit Cloud.
  • Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks.
  • Implement and integrate Marketing Cloud solutions, including journey orchestration, email, data extensions, and audience segmentation, support constituent, donor, and customer engagement strategies across digital channels.
  • Collaborate on data integrations between Marketing Cloud and core Salesforce orgs to enable unified engagement and reporting.
  • Design and implement automation using Flow, Approval Processes, Einstein features, and other declarative tools; optimize business processes to reduce manual work and improve operational efficiency.
  • Ensure automation is scalable, maintainable, and aligned with governance and compliance standards.
  • Partner with stakeholders to validate designs via prototypes and iterative feedback cycles.
  • Facilitate discovery sessions and stakeholder workshops to capture business, functional, and technical requirements; translate needs into solution designs, user stories, and implementation roadmaps.
  • Serve as a strategic advisor on Salesforce platform capabilities, architecture, and optimization opportunities.
  • Design scalable data and security models, and automation frameworks aligned to public sector and nonprofit (including NPSP) requirements.
  • Configure and customize Salesforce using declarative tools and best-practice architecture patterns.
  • Performs other job-related duties as assigned.

Requirements

  • 5+ years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience.
  • Deep expertise with Public Sector Solutions (PSS) and delivery in public sector or mission-driven environments.
  • Proven Marketing Cloud experience (Journey Builder, Email Studio, data integrations).
  • Strong business analysis skills; lead client discovery, requirements definition, user stories, and acceptance criteria.
  • Advanced proficiency with Salesforce automation, especially Flow; experience designing production-grade UI in Lightning and Experience Cloud.
  • Experience with OmniStudio, Experience Cloud, and/or CRM Analytics.
  • Track record delivering complex, multi-stakeholder Salesforce programs.
  • Salesforce Certified Administrator plus one or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required.
  • Additional certifications preferred: Advanced Administrator, Marketing Cloud, Platform App Builder, OmniStudio, and PSS.
  • Commitment to maintaining Salesforce certifications; willing to assign certifications to Cherokee Federal and pursue additional credentials.
  • Familiarity with integrations and APIs; capable of guiding technical integration approaches.
  • Bachelor’s degree required.
  • Eligible to obtain and maintain a Government Public Trust Clearance; U.S. citizenship required.
  • Experience with Agile software development methodologies.
  • At least 4 years building Salesforce business process models, writing acceptance criteria, and designing user interfaces for production systems.
  • Must pass pre-employment qualifications of Cherokee Federal.
Benefits
  • Medical
  • Dental
  • Vision
  • 401K
  • Other possible benefits as provided.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceMarketing CloudJourney BuilderEmail StudioFlowLightningExperience CloudOmniStudioCRM Analyticsdata integrations
Soft skills
business analysisleadershipmentoringcollaborationstakeholder engagementcommunicationproblem-solvingstrategic advisingfacilitationrequirements definition
Certifications
Salesforce Certified AdministratorSalesforce Consultant-level certificationsAdvanced AdministratorMarketing Cloud certificationPlatform App BuilderOmniStudio certificationPSS certification