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Business Development Manager
CHEPBusiness Development Manager managing key customer relationships and driving sustainability initiatives for CHEP's logistics solutions. Leading strategic plan implementations across multiple regions and stakeholder collaborations.
About the role
Key responsibilities & impact- Manage relationships with major customers, ensuring alignment with CHEP’s strategic goals and delivering revenue growth while achieving customer satisfaction targets
- Collaborate with senior leadership and internal teams to create and implement strategic account plans, with a focus on identifying growth opportunities, optimizing costs, and promoting sustainability
- Lead high-level negotiations and commercial tenders, securing favorable terms that meet both business objectives and customer expectations
- Identify and capitalize on new business opportunities, driving incremental revenue and expanding CHEP’s market presence within your portfolio
- Conduct regular business reviews and audits with customers, ensuring compliance with CHEP’s annual audit plan and maintaining accurate asset management records
- Monitor and assess account performance metrics such as NPS and customer satisfaction, developing and executing action plans to address areas for improvement
- Build and sustain relationships with stakeholders at all levels within customer organizations, driving strategic initiatives and improving supply chain efficiencies
- Lead cross-functional teams to deliver innovative, value-added services and solutions that meet customer needs and promote mutual growth
Requirements
What you’ll need- Strong organizational, negotiation, and interpersonal skills
- Deep knowledge of pooling service offerings and pricing mechanisms
- Excellent written and verbal communication skills
- Proven ability to build and maintain strategic partnerships
- Solid understanding of pooling business solutions
- Proficiency in sales and presentation techniques, with experience in project management and supply chain operations
- Comprehensive understanding of supply chain processes
- Fluency in English and at least one additional EU language
- Familiarity with Salesforce and SAP/BW systems is an advantage
Benefits
Comp & perks- Attractive base salary with annual bonus & benefits (including 3 days of paid leave for volunteering, 2 additional annual leave days - after a full calendar year, financial bonus for a two-week holiday)
- LuxMed Medical Insurance
- Company Car according to the company policy
- Multisport Card
- Meal vouchers
- Transportation allowance of 110 PLN net per month
- Employee Capital Plan
- Employee Investment Plan
- Ability to develop your skills and understanding of business in a worldwide logistics company
- Participation in worldwide projects
- Area to build your independence and own responsibilities
- Support at every stage of your career
- Independence in operating with a real impact on the organization
- We are celebrating our successes with meal vouchers and events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
negotiationsales techniquespresentation techniquesproject managementsupply chain operationspooling service offeringspooling business solutionsaccount performance metricscustomer satisfaction metricsasset management
Soft Skills
organizational skillsinterpersonal skillswritten communicationverbal communicationrelationship buildingstrategic thinkingleadershipcollaborationcustomer focusproblem solving