CHEP

IoT Software Implementation Manager

CHEP

full-time

Posted on:

Location Type: Hybrid

Location: Orlando • Florida • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Collaborate with customers and business users to understand detailed business requirements, map solutions, and assist with system setup and customized configurations.
  • Collaborate with engineering, product, and support teams to identify and address gaps in end-to-end solutions, ensuring operational readiness and scalability for deployment.
  • Manage pilot projects, create detailed plans with milestones, assess risks, implement mitigation strategies, and drive project outcomes.
  • Facilitate customer onboarding, training, and support to all digitization stakeholders, ensuring smooth adoption of new solutions.
  • Coordinate with the Digital Account Owner to conduct thorough user acceptance testing to ensure the reliability and repeatability of solutions across various use cases.
  • Troubleshoot technical issues as they arise, providing timely solutions and updates to project sponsors.
  • Ensure that all operations align with the Zero Harm framework, implementing all relevant Zero Harm policies and action plans.
  • Provide regular updates and reports to project sponsors on project progress, risks, and key milestones.

Requirements

  • Exceptional ability to communicate and foster positive business relationships
  • Technical skills required, as they relate to the use of the product or service (SQL, Reporting)
  • Accountability and personal organization are essential
  • Experience in managing a diverse group and training each according to company standards
  • Knowledge on logistics industry is preferred
  • Rich project leadership and project management experience
  • A Bachelors/Masters degree in any discipline
Benefits
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLReportingproject managementrisk assessmentuser acceptance testingsystem setupcustomized configurationstroubleshootingmilestone planningoperational readiness
Soft skills
communicationrelationship buildingaccountabilityorganizationtrainingcollaborationfacilitationproblem-solvingleadershipcustomer support
Certifications
Bachelor's degreeMaster's degree