Business Operations

• Lead the definition and harmonization of global business processes (e.g., Finance, Supply Chain, Procurement, HR)
• Collaborate with functional leaders to co-create process design principles and KPIs
• Partner with Technical Services (IT) and system integrators to ensure process requirements are accurately translated into ERP configurations
• Oversee pilot implementations and global rollouts, ensuring timely delivery and adoption
• Establish Global Process Ownership as a key element of the Operating Model of the organisation
• Engage with GPOs and GPLs to drive process excellence methods and decisions across the organisation
• Act as the primary liaison between global business units, functional teams, and ERP programme leadership
• Facilitate workshops and change impact assessments to align stakeholders on process changes
• Support change management initiatives by identifying process impacts and helping teams adapt to new ways of working
• Contribute to training content and ensure process owners are equipped to sustain the transformation
• Ensure processes comply with internal controls, regulatory requirements, and industry standards

Senior Director, Business Process, ERP – Transformation

Business Operations Coordinator

Manager – Business Analysis, Business Systems Implementation

Software Engineer – Business Systems, Billing & Invoicing

Business Operations Manager – Production