ChenMed

Lead, Growth Consultant

ChenMed

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $20 - $29 per hour

Job Level

Senior

About the role

  • Provides immediate assistance to Growth Consultants (Virtual) during calls
  • Serves as primary resource for troubleshooting technical issues, system problems, and workflow clarifications
  • Maintains current knowledge of all campaign workflows, policies, and procedures
  • Updates and maintains team resources, quick reference guides, and process documentation
  • Assists with scheduling, system access issues, and general administrative needs
  • Reviews and validates complex member cases when requested by leadership

Requirements

  • High School Diploma or GED required
  • BA/BS in Business, marketing, or related field preferred
  • Minimum of two (2) years’ healthcare sales required
  • One (1) year of experience as a Growth Consultant (Virtual) or equivalent call center/sales
  • Strong problem-solving and critical thinking skills
  • Must be fluent in English; bilingual a plus
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingworkflow managementprocess documentationcase validation
Soft Skills
problem-solvingcritical thinkingcommunicationadministrative support
Certifications
High School DiplomaGEDBA/BS in BusinessBA/BS in Marketing