Lead, Growth Consultant

ChenMed

Lead, Growth Consultant providing operational support for Medicare-focused healthcare solutions. Ensuring seamless operations for Growth Consultants while handling administrative tasks and quality assurance.

Posted 4/17/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $20 - $29 per hourWebsite

About the role

Key responsibilities & impact

Provides immediate assistance to Growth Consultants (Virtual) during calls
Serves as primary resource for troubleshooting technical issues, system problems, and workflow clarifications
Maintains current knowledge of all campaign workflows, policies, and procedures
Updates and maintains team resources, quick reference guides, and process documentation
Assists with scheduling, system access issues, and general administrative needs
Reviews and validates complex member cases when requested by leadership

Requirements

What you’ll need

High School Diploma or GED required
BA/BS in Business, marketing, or related field preferred
Minimum of two (2) years’ healthcare sales required
One (1) year of experience as a Growth Consultant (Virtual) or equivalent call center/sales
Strong problem-solving and critical thinking skills
Must be fluent in English; bilingual a plus

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingworkflow managementprocess documentationcase validation

Soft Skills

problem-solvingcritical thinkingcommunicationadministrative support

Certifications

High School DiplomaGEDBA/BS in BusinessBA/BS in Marketing