Chemin AI

Project Delivery Manager

Chemin AI

full-time

Posted on:

Location Type: Hybrid

Location: Damansara Heights • 🇲🇾 Malaysia

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Job Level

Mid-LevelSenior

About the role

  • As a Project Delivery Manager, you play a pivotal role in Chemin's growth by mobilizing collaboration between Project Delivery and the Sales, Engineering, and Community teams to deliver high-quality labeled data at scale.
  • Reporting directly to the Head of Delivery, you will lead a dedicated team comprising Project Executives, part-time Associates, and Full-time Annotators.
  • You will cultivate a culture of excellence by managing the performance of direct reports including career progression planning and maximizing resources within the team.
  • You will continuously refine the manner in which we onboard, train, and guide Project Managers.
  • On a strategic level, you will spearhead initiatives to enhance processes and introduce novel systems to ensure project stability within 30 days.
  • You will also work with Chemin's clients to ensure timely and quality project delivery along with driving account growth through recurring revenue streams.
  • In essence, as a Project Delivery Manager at Chemin, your role merges mastering people and account management, with a strategic vision for driving growth and innovation!

Requirements

  • Ideally, between 4 - 7 years of working experience in any field that requires people and account management, strategic planning, and operational excellence.
  • Preferably, a minimum of 2 years of people management experience
  • Strong Project Management skills with an understanding of how Project Management and People Management are interlinked, and how the latter enables the former.
  • Self-motivated with an eagerness to learn and continuously improve as a Project Delivery Manager.
  • A team player, able to effectively communicate with internal and external parties, with a willingness to be hands-on when the need arises.
  • As a team manager, an ability to keep team morale high and ambition to build a high performing team.
  • A positive and open-minded attitude towards any challenges that may arise.
  • A strong affinity for critical thinking, problem-solving, bias to action, innovation.
  • An excellent command of English - both written and verbal.
  • Ability to pitch and generate reports for Senior Leadership and/or investors, managing stakeholder expectations effectively as and when needed.
  • Applicants in and outside of Malaysia are welcome to apply. Should you be located outside of Malaysia, you will be considered for a fully remote position.
  • Proficiency in G suite applications. Familiarity with project management frameworks of other relevant technologies and tooling is an added advantage, though not required.
Benefits
  • Work on real problems that power the future of AI
  • Build deep skills in data, operations, and automation
  • Take ownership, grow fast, and lead with purpose
  • Join a remote-first, Southeast Asia–rooted team punching well above its weight
  • Be part of the wider TDCX Group network, a global digital customer experience leader with presence across Asia, Europe, and the Americas
  • A modern co-working space in Damansara Heights, with easy access to Semantan MRT
  • A hybrid setup with two in-office days each week and adaptable core work hours
  • Structured on-the-job training to sharpen your skills and accelerate your growth
  • Regular performance reviews and personalized career development planning

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Project ManagementPeople ManagementStrategic PlanningOperational ExcellenceCritical ThinkingProblem-SolvingAccount ManagementPerformance ManagementResource MaximizationProcess Improvement
Soft skills
Team LeadershipCommunicationCollaborationSelf-MotivationAdaptabilityPositive AttitudeTeam Morale ManagementEagerness to LearnHands-On ApproachStakeholder Management