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Senior Accounts Analyst
Cheil BrasilSenior Accounts Analyst assisting in planning and optimizing growth marketing campaigns for Cheil Brasil, a leader in digital innovation.
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Support in planning Growth-focused campaigns;
- Align offers with the Commercial team for CRM;
- Monitor daily, weekly and monthly results;
- Support the design of the overall Ecommerce strategy in CRM and for EPPs (students, SMBs and Partnerships);
- Validate customer communications to be sent through CRM channels: App Push, Web Push, WhatsApp and Email;
- Analyze results to derive insights related to CRM campaigns;
- Support the development and monitoring of Communication Triggers and automated CRM campaigns.
Requirements
What you’ll need- Strong analytical and organizational skills to address and follow up on all aspects related to the areas you will work on;
- Proficiency with analytics tools such as Excel, Power BI and Tableau;
- Proven experience with CRM and marketing campaign planning;
- Bachelor's degree in Marketing, Communications, Process Management or a related field;
- Experience working in or familiarity with agile methodologies;
- Experience with CRM for Ecommerce;
- Knowledge of using WhatsApp as part of an Ecommerce strategy;
- Familiarity with CRM automation tools such as Insider, Salesforce or Adobe Campaign.
Benefits
Comp & perks- Health and Dental insurance.
- MetLife life insurance.
- Meal or food allowance via Pluxee.
- Wellhub access.
- Maternity/Paternity kit.
- Access to an in-house psychologist.
- Discounts at universities, language schools and partnership with Sesc.
- Performance evaluations.
- Birthday day off.
- Discounts on Samsung products.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analyticsCRMmarketing campaign planningEcommerce strategyCRM automationdata analysiscommunication triggersExcelPower BITableau
Soft Skills
analytical skillsorganizational skills
Certifications
Bachelor's degree in MarketingBachelor's degree in CommunicationsBachelor's degree in Process Management