CRM Manager
Cheil Brasil
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as the main point of contact for Samsung US, ensuring clear communication between the client and internal teams.
- Support the service manager in briefing processes by creating and monitoring timelines and maintaining the status of projects and deliverables.
- Oversee deliverables to ensure they meet deadlines and align with client expectations.
- Participate in client meetings as a CRM consultant.
- Facilitate discussions on CRM strategy and campaign requirements to ensure seamless execution.
Requirements
- Advanced or fluent English.
- Familiarity with Adobe Campaign is a strong advantage.
- Experience using Jira, Microsoft Office (especially Excel), and Google Drive.
- Knowledge of CRM systems and processes.
Benefits
- Health insurance, dental insurance, and life insurance (Bradesco).
- Meal or food allowance via Pluxee.
- Wellhub.
- Maternity/Paternity kit.
- Access to a company psychologist.
- Discounts on tuition at universities, language schools, and through a partnership with Sesc.
- Performance evaluations.
- Birthday day off.
- Discounts on Samsung products.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM systemsAdobe CampaignJiraMicrosoft OfficeExcelGoogle Drive
Soft skills
communicationproject managementclient relationscollaborationstrategic thinking