Cheer Home Services

General

• Reviewing Shift Notes
• Clocking Caregiver In and Out
• Scheduling Replacement Caregivers for Call-Outs
• Support Caregivers During their Shifts
• Answering Client Questions
• Bringing Ease and Comfort to Our Clients and Caregivers Day
• Coordinate caregiver coverage to ensure uninterrupted client care
• Communicate professionally with caregivers, clients, and leadership teams
• Escalate urgent concerns appropriately following company protocols
• Support continuity of care and operational efficiency during overnight and weekend hours
• Partner closely with operations and care teams to provide exceptional service
• Maintain confidentiality and professionalism in all communications
• On a Rare Occasion - Visiting a Client

On Call Scheduler, Week Nights