Cheer Home Services

Manager

• Creates the unique care plan
• Manages the care
• Provides constant feedback to clients, client representatives and caregivers
• Works closely with office team
• Requires excellent communication and problem-solving skills

Care Manager, MSW

• Serve as the primary point of contact for all after-hours calls (clients, families, caregivers, facilities)
• Manage and adjust caregiver schedules in real-time due to call-outs, emergencies, or changing client needs
• Coordinate last-minute shift coverage, including outreach to available caregivers, and/or fill-in for the shift
• Provide care management support, including problem-solving for client or caregiver concerns
• Complete and attend starts of care
• Oversee hospital discharges
• Complete routine check-ins with caregivers, and clients
• Triage and escalate urgent situations appropriately
• Document all interactions, schedule changes, and incidents clearly and promptly
• Communicate important updates to the daytime team for continuity of care
• Ensure company standards, policies, and client expectations are upheld at all times

LVN – On Call Manager, Scheduler

LVN – On Call Manager/Scheduler for After Hours and Weekend Care

• Creates the unique care plan
• Manages the care
• Provides constant feedback to clients, clients' representatives, and caregivers
• Works closely with the office team
• Requires excellent communication and problem-solving skills

Care Manager

LVN, On Call – After Hours and Weekend Care Manager, Scheduler

• Create the unique care plan
• Manage the care
• Provide constant feedback to clients, clients representatives and caregivers
• Work closely with the office team
• Possess excellent communication and problem-solving skills

Care Manager, LVN

• **Key Responsibilities**
• - Serve as the **primary point of contact** for all after-hours calls (clients, families, caregivers, facilities)
• - Manage and adjust **caregiver schedules in real-time** due to call-outs, emergencies, or changing client needs
• - Coordinate **last-minute shift coverage**, including outreach to available caregivers, and/or fill-in for the shift
• - Provide **care management support**, including problem-solving for client or caregiver concerns
• - Complete and attend **starts of care**
• - Oversee **hospital discharges**
• - Complete **routine check-ins** with caregivers, and clients
• - Triage and escalate urgent situations appropriately
• - Document all interactions, schedule changes, and incidents clearly and promptly
• - Communicate important updates to the daytime team for continuity of care
• - Ensure company standards, policies, and client expectations are upheld at all times

LVN, On Call, After Hours, Weekend Care Manager, Scheduler

Sales

• Creates strong relationships with lead sources including assisted living, doctors, and care managers
• Replies quickly to all inquiries and manages their own book of relationships
• Works closely with our office team to communicate upcoming needs
• Demonstrates excellent communication and problem-solving skills