Cheer Home Services

Manager

• Serve as the primary point of contact for all after-hours calls (clients, families, caregivers, facilities)
• Manage and adjust caregiver schedules in real-time due to call-outs, emergencies, or changing client needs
• Coordinate last-minute shift coverage, including outreach to available caregivers
• Provide care management support, including problem-solving for client or caregiver concerns
• Triage and escalate urgent situations appropriately
• Document all interactions, schedule changes, and incidents clearly and promptly
• Communicate important updates to the daytime team for continuity of care
• Ensure company standards, policies, and client expectations are upheld at all times

LVN – After Hours and Weekend Care Manager, Scheduler

After-Hours and Weekend Care Manager, Scheduler

• Provide after-hours and weekend support to caregivers and clients
• Clocking caregivers in and out
• Scheduling replacement caregivers for call-outs
• Support caregivers during their shifts
• Answer client questions
• Bring ease and comfort to clients and caregivers
• Visit a client on rare occasions

On Call Manager – After Hours and Weekend

• Creates unique care plans for clients
• Manages client care and provides constant feedback
• Collaborates with office team
• Possesses excellent communication and problem-solving skills

LVN – After Hours and Weekend Care Manager, Scheduler

After-Hours and Weekend Care Manager, Scheduler

On Call Manager – After Hours and Weekend

Care Manager, MSW